Support Services Coordinator

Support Services CoordinatorEmployees at Damar aren't just part of a workforce — they're part of a mission-driven team making a real difference in people's lives. Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It's no surprise Damar has been named a Top Workplace for several years!Ready to make a real difference? Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is looking for a talented, motivated, and detail oriented Support Services Coordinator to be responsible for performing a variety of para-professional tasks related to the care of individuals served by Damar. This includes participation in activities that promote the development of appropriate daily living, self-help, and social skills of clients. Job responsibilities include the performance of duties related to the physical health and well-being of each resident served.Here are just a few of the benefits you'll enjoy at Damar:Eligible for the Damar Advantage including discounts at Damar Health Services and Damar PharmacyComprehensive training in verbal intervention and physical management techniquesMedical, Dental, and Vision Insurance optionsUp to $3,000 per year in Tuition AssistanceSave for your retirement with our 401(k) Plan ParticipationTake care of loved ones through our Damar provided Life Insurance and additional voluntary optionsShort-Term and Long-Term Disability Insurance optionsPaid Holidays to spend time with loved onesPaid Time Off (PTO) for rest and renewalRemarkable ways you will be making a difference:Assisting families with selecting an independent contractor to provide services as defined by the NOAMonitoring independent contractor hours to ensure service match the family's needs and do not exceed the NOAReviewing contractor invoices and processing for paymentEvaluating contracted services to ensure independent contractor is fulfilling contract terms and complying with regulatory guidelinesEnsuring ISP/BSPs of assigned clients are implementedNotifying appropriate management and regulatory agencies of incidents within the required timeframes as determined by regulatory agencies and/or Damar policiesMonitoring client's finances and ensuring expenses are paid in a timely manner, if requiredConducting bi-weekly assessments to ensure client and family satisfactionAuditing client files on a monthly basis or more frequently as neededAssisting staff and clients in maintaining a safe, healthy and clean-living environment, as neededEffectively responding to and managing crisis situations, which may include client physical aggression, utilizing prescribed verbal intervention or physical management techniquesWhat you need to be considered:Meet one of the following: High School Diploma/GED combined with four years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID populationAssociate's degree or 48 completed credit hours combined with two years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID populationBachelor's degree (preferred)Be at least 18 to work in our Community Living and Support Services program and at least 21 to work in our Children's Residential programValid Indiana driver's license and driving record that meets eligibility requirements of Damar's insurance carrier (for all positions requiring driving)Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictionsSuccessfully complete a pre-employment drug screen and physicalFavorably meet and maintain Damar's background screeningEssential Job FunctionsThe essential functions of this position require the physical ability and mobility needed to perform the job. This includes the ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull up to 50 lbs.; operate office equipment, including a computer keyboard; travel to other locations using private or commercial transportation; and communicate effectively to exchange information.The position also requires the ability to recognize and respond appropriately to client behaviors, staff instructions, safety concerns, and emergencies in an environment where individuals may display aggressive, self-injurious, sexually maladaptive, elopement, or other unpredictable behaviors.Regular and acceptable attendance, excluding approved absences and periods of leave, is also an essential function of the position.Each essential function must be performed satisfactorily, with or without reasonable accommodation.Damar is committed to providing an accessible and inclusive experience for all applicants. If you need a reasonable accommodation to access our job opportunities, complete an application, or participate in any part of the recruiting process, please contact Damar Human Resources at View email address on click.appcast.io. Requesting a reasonable accommodation will not adversely affect your consideration for employment.Damar Services is an Equal Opportunity Employer. Damar makes equal employment opportunities available to all applicants and employees without regard to race, color, sex, pregnancy, age, religion, national origin, ancestry, disability, including hearing- or vision-related disabilities, citizenship status, military or veteran status, genetic information, sexual orientation, gender identity, or any other category protected by applicable federal, state, or local law.