Intake Specialist

Job Description

Job Description

Center for Human Development, Inc. is seeking a full-time Intake Specialist.  This position is responsible for performing a variety of client account maintenance and assessment of financial resources. This position supports both the Public Health Team & the Veteran's Services Program.

The Requirements:

• High school diploma or equivalency.
• Multitasking, strong organizational skills, problem solving skills, system thinker and customer service skills.
• Ability to perform Public Health and Behavioral Health screenings.
• Thorough knowledge of program eligibility such as vaccines for children, indigent funds, etc.
• Work well in a team setting, and demonstrate assertive yet tactful communication skills in working with internal and external customers.
• Must have the willingness to put the customer first in everything you do.
• Must possess a valid Oregon Driver’s license and pass a criminal history check and drug screening.

The Job Duties:

• Gathers information necessary to initiate records and services.
• Customer contact daily, appointment reminders, follow up calls.
• Direct client to proper department for services needed.
• Initial assessment of client financial status, program eligibility and negotiating payment plans when needed.
• Insurance authorization and monitoring compliance.
• Verifying insurance benefits to make sure clients have not exhausted their benefits.
• Position provides intake services for Public Health, Veteran’s Services and acts as backup to Behavioral Health Intake.  
  
• Veteran’s Program Outreach; working with the Veteran’s Services Officer developing outreach opportunities & creating program outreach materials.

The Benefits:

Full-time position with attractive benefit package that includes medical, dental, vision, life/AD&D insurance, long-term disability insurance, excellent retirement benefit with generous contribution to 401k after orientation, Professional Development Plan, gym discounts, and more. Paid time off includes 1 day of sick time accrued each month, 1 day of vacation time accrued each month (increases with years of service), 10 paid holidays each year, and one month paid renewal leave every 7 years!

To Apply:

Apply through our website at  Call View phone number on ziprecruiter.com with questions. 

COVER LETTER REQUIRED

The Center for Human Development, Inc. is an equal employment opportunity employer.  We adhere to a policy of making employment decisions without regard to race, color, national origin, sex, sexual orientation, religion, marital status, disability, or any other characteristic protected by state or federal law. We assure you that your opportunity for employment with CHD depends solely on your qualifications.•    Veteran’s Program Outreach; working with the Veteran’s Services Officer with developing outreach opportunities & creating program outreach materials.