Cashier

The individual in this position serves customers by receiving payments and processing them through the utility payment system. Essential duties include: Receives payments by cash, check, credit cards, or money orders. Processes in-person, night-drop, mail and telephone payments. Processes payments for customers whose services have been disconnected. Processes returned checks. Assists in resolving customer account issues. Assists in preparing and transporting bank deposits. Maintains sufficient amounts of change in cash drawer. Balances cash drawer and receipts; documents discrepancies. Provides general information about utility services. Updates customer account information. Performs related duties as assigned. Position Requirements Knowledge of customer service and cashiering principles. Must have the ability to learn and follow departmental policies and procedures. Must have clear written and verbal communication skills with the ability to interpret such information. Must have good judgment and the ability to solve practical problems and deal with a variety of situations, always remaining helpful and pleasant. Must be able to build and maintain positive, collaborative, and productive working relationships with the customers, public, and fellow employees. Must have the ability to multitask multiple projects or issues simultaneously and meet firm deadlines, prioritizing as necessary. Must be proficient in the use of computers and computer software, including Microsoft Word, Excel, and email. High School diploma or GED. Minimum of two years’ experience in customer service, cash handling, and cash balancing.

• **Hours are rotating shifts(M-F) 7:30 a.m.-4:30 p.m., 8:00 a.m.-5:00 p.m., 9:30 p.m.- 6:30 p.m.***
• **This position pays $18.50 per hour and includes a competitive benefits package including a generous pension plan.***

Full-Time/Part-Time Full-Time Exempt/Non-Exempt Non-Exempt EOE Statement The City of Griffin is an Equal Opportunity Employer and provides equal employment to all people in aspects of employer-employee relations without discrimination with regard to race, color, religion, marital status, gender, gender identity, sexual orientation, national origin, age, physical or mental disability, genetic information, or past or present membership in the Uniformed Services, applicants to the Uniformed Services, any protected concerted activity or any other legally protected status. Hourly Rate of Pay $18.50 with competitive benefit package including generous pension plan About the Organization The City of Griffin recognizes that a quality, comprehensive pay and benefits package is a critical component in retaining skilled and seasoned employees, as well as recruiting new talent when needed. If you are seeking a fulfilling and rewarding place to work and are willing to work hard, we are the place for you!

• "The City of Griffin shall be a model of excellence in local government: a safe, well planned community with equal opportunity for all.\" ~ Vision Statement
• "In partnership with our community, the mission of the City of Griffin is to protect and enhance the quality of life by providing a high level of service in an efficient and responsive manner for all the citizens.\" ~ Mission Statement

This position is currently accepting applications. #J-18808-Ljbffr Appone