Technical Analyst

Hybrid work arrangement with a minimum of 2 days per week onsite/in-office

Description:

The client is seeking an experienced IT Contractor with a minimum of 2 years' experience performing technical work in information technology security and support fields. This is a cross-team position to fulfill duties within our security and help desk teams.

You will be required to provide general technology support, respond to and implement support tickets, assist documenting and managing incidents and vulnerabilities, perform network monitoring and reporting, and ensure compliance with regulatory guidelines and policies. The ideal candidate should be capable of working collaboratively between teams while also demonstrating the ability to work independently with minimal supervision.

Skill - Required / Desired - Amount of Experience

Experience in information security related support - Required - 2 Years

Experience in helpdesk related support - Required - 2 Years

Experience with Microsoft server and workstation operating systems - Required

Experience with Microsoft O365 products - Required

Experience with incident reporting and support ticketing systems - Required

Experience with network and computer security testing tools - Required

Experience reading and interpreting security logs and reports - Required

Experience working with Tenable and Splunk - Required

Associate's degree or current certifications within information technology - Required

Notes:

Hybrid work arrangement with a minimum of 2 days per week onsite/in-office

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status