Mission Support Operations Specialist

Qualifications One (1) year of experience in customer service, front desk, or logistics support Bachelor's degree in a related field may substitute for experience Problem‑solving and critical thinking skills, with the ability to address routine operational challenges independently Professional demeanor with customer service orientation in a front‑facing environment Ability to take initiative and demonstrate ownership of tasks and responsibilities Comfortable working in a dynamic environment with shifting priorities and minimal direction Reliable with strong time‑management and organizational skills Ability to work effectively both independently and as part of a team Willingness and aptitude to learn new tools, systems, and procedures Positive attitude toward safety, security, and adherence to established protocols Experience supporting visitor management, front desk operations, or access control processes Familiarity with basic logistics functions such as shipping/receiving, inventory tracking, or supply coordination Attention to detail, particularly in documentation, data entry, and compliance‑related tasks Communication skills, including the ability to interact professionally with staff, visitors, and external partners Basic proficiency with standard office tools (e.g., Microsoft Office or similar systems) Experience working in a security‑sensitive or regulated environment Demonstrated ability to handle sensitive or confidential information with discretion Adherence to procedures and ability to follow established protocols with minimal deviation Situational awareness and sound judgment in identifying and responding to potential security or operational concerns Skills Demonstrated ability to manage multiple tasks and priorities in a dynamic environment Demonstrated communication and organizational skills Required Screenings Background Checks; Credit Checks; Reference Checks. Job Description The Mission Support Operations Specialist provides front‑line support for visitor access, logistics coordination, and daily operational needs. This role ensures a welcoming and professional experience for staff and guests while maintaining facility readiness and operational efficiency. The Specialist collaborates with team members across mission support functions to deliver consistent service and support mission success. This position provides a foundation in mission support operations within a dynamic and collaborative environment. Employees in this role gain practical exposure to operational coordination, logistics, facilities support, and customer‑facing services, contributing to a comprehensive understanding of how business operations function within a secure environment. The role offers opportunities to expand skills and pursue professional growth across the organization, including potential exposure to areas such as cyber, technology, engineering, and integration. This includes cross‑functional collaboration and skill development opportunities, as well as interaction with program leadership and technical teams, based on performance, interest, and business needs. Key Responsibilities Greet and process visitors while maintaining a professional environment and adherence to security and access control policies Coordinate event setup, scheduling, visitor access requests, and execution of customer requirements Support shipping and receiving operations, including package handling, documentation, and coordination with vendors Track inventory and coordinate replenishment to maintain operational readiness Maintain breakroom cleanliness and coordinate restocking of coffee, beverages, and snacks to ensure availability and presentation standards Provide day‑to‑day customer service support to staff and guests Collaborate with team members to resolve issues and ensure continuity of operations #J-18808-Ljbffr NexTech Solutions LLC