Valet Parking Manager

About the Organization
Royal Parking valets don't just park cars - they are trained to add to the patron's overall experience by providing excellent customer service above and beyond their duties.

Description

Valet Parking Manager

We are seeking a professional, dependable, and customer-focused Valet Parking Manager to oversee daily valet operations and lead our valet team. The ideal candidate will have strong leadership skills, the ability to manage fast-paced operations, and a commitment to safety and exceptional customer service.

Responsibilities:

• Hire, train, schedule, and supervise valet attendants for restaurants, hotels and events.
• Manage daily parking operations, vehicle flow, and traffic control
• Ensure excellent customer service and resolve guest concerns or vehicle claim issues
• Monitor keys, tickets, radios, and valet equipment
• Perform vehicle inspections and oversee damage documentation procedures
• Coordinate staffing for busy events, peak hours, and peak seasons
• Communicate with hotel, restaurant, and venue management teams
• Track payroll, tips, attendance, and labor costs
• Conduct operational audits and spot checks to ensure compliance with company policies, cash handling procedures, safety standards, and vehicle documentation requirements
• Maintain organized parking areas and ensure staff maintain professional appearance standards
• Prepare operational, incident, staffing, and revenue reports
• Enforce company policies and disciplinary procedures when necessary
• Assist with parking and retrieving vehicles during high-volume period

Perks & Benefits:

• Salary Position
• Health Benefits
• Gas reimbursement
• Cell phone reimbursement
• Growth and advancement opportunities
• Fast-paced, team-oriented work environment

Position Requirements

Qualifications:

• Previous valet, hospitality, or parking management experience preferred
• Strong leadership and communication skills
• Ability to work flexible hours, including nights, weekends, and holidays
• Valid driver's license with clean driving record
• Ability to drive automatic and manual transmission vehicles preferred
• Professional appearance and customer-first attitude

Location
Royal Parking Raleigh Office

Full-Time/Part-Time
Full-Time

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


This position is currently accepting applications.