Laundry Attendant

Laundry Attendant

The role of Laundry Attendant ensures that all linen is properly washed, dried, cleaned, restocked and all closets are maintained with proper pars. To operate all laundry equipment and maintain a safe environment. Maintains the cleanliness of the hotel's linen supply. Sorts laundry prior to washing. Pulls damaged and/or stained linen prior to loading the washing. Loads washers and dryers to recommended weights. Follows proper settings and procedures for all equipment. Monitors usage of water to maximize consumption. Informs supervisor of any equipment failures or supply shortage. Presses and folds linens and uniforms properly according to garment labels, stacks or stores and required. Completes inventory of stock as requested. Ensures the rotation with the team members regarding the machines, folding and removing and placing linen in the machine or on carts. Adheres to hotel policies and procedures. Maintains knowledge of and complies with all department policies and Covid protocols. Maintains cleanliness of laundry room and equipment. Works the required schedule which can be varied based on business demand. Uses equipment and chemicals in accordance with hotel's safety procedures. Adheres to all health, sanitation and safety rules and procedures. Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service. Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems. Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis. Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction. Performs other duties required to provide the service brand behavior and genuine hospitality. Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest.

Ideal candidate will have a minimum of one-year hospitality experience in laundry or dry cleaning. Follows instructions and communicates effectively. Works well independently or as part of a team. Strong attention to detail. Commitment to exceptional guest service. Willing to work a flexible schedule including weekends and holidays. Adheres to the policies and procedures of the hotel.

Physical Demands: Required to stand, sit, and walk for extended periods of times. Lift, carry, or otherwise move and use of force or exertion up to 75 lbs. Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones etc.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law. In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.