Program Manager DRS

Program Manager – Digital Retail Solutions As a Program Manager, you will enable the successful execution of Digital Retail Solutions (DRS) initiatives across the organization. You will lead multiple related projects and workstreams to deliver strategic business outcomes, providing vision, structure, governance, and leadership over complex initiatives that span teams, departments, and geographies. Responsibilities Program Strategy & Roadmap Partner with key stakeholders to define scope, objectives, and measurable outcomes. Develop multi-year roadmaps, sequencing, and interdependency plans. Maintain alignment with organizational goals and strategic initiatives. Governance & Leadership Establish and lead program governance structures, including phase-gate reviews and steering committees. Ensure consistent standards, practices, and quality across all projects. Manage program risks, issues, escalations, and cross-project conflicts. Identify project change requests and facilitate review/approval. Maintain accountability to program performance (scope, time, budget). Integration & Cross-Project Management Align project charters, plans, and deliverables. Ensure accurate dependency mapping and resource optimization. Drive integration across technology, product, operations, and functional teams. Financial, Resource & Benefits Management Understand business outcomes and financial goals. Own the program budget, funding strategy, forecasting, and overall performance. Track benefits realization and ensure post-implementation outcomes. Provide financial transparency to leadership and sponsors. Change Leadership & Communication Lead organizational change and communication strategies. Prepare executive-level briefings, dashboards, and narratives. Influence senior leaders and maintain alignment across diverse groups. Facilitate decision-making and remove roadblocks to maintain delivery momentum. Delivery Assurance Oversee execution and performance of multiple project teams. Ensure risks, issues, and escalations are addressed promptly. Support transition to operations and ensure long-term sustainability. Qualifications Education & Experience 8+ years of experience leading large-scale, multi-workstream / enterprise programs. Managing global (multi-country / multi-region) experience is required. Bachelor's degree or equivalent; MBA is a significant plus. PMP, PRINCE2, or Agile certifications preferred; LEAN certification a plus. Experience with Microsoft Project, Project for the Web, Azure DevOps/Jira, and Power BI. Skills & Competencies Strategic leadership and executive influence. Systems thinking and strong analytical skills. Expert program financial and risk management. Exceptional communication, negotiation, and conflict-resolution skills. Critical thinking with data-driven decision-making and problem-solving skills. Equal Employment Opportunity Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace. #J-18808-Ljbffr Balance Innovations