Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Field Support Representative

$35 - $38 per hour

Cynet Systems

Job Title

Job Overview: Pay Range: $35hr - $38hr Requirement/Must Have:

  • Experience in customer service, public-facing outreach, benefits, sales support, healthcare, or a related field.
  • Strong verbal communication, active listening, and interpersonal skills.
  • Ability to learn and accurately communicate detailed benefit information.
  • Professional judgment and discretion when handling sensitive questions or information.
  • Ability to manage multiple priorities, follow established processes, and remain composed in a fast-paced environment.
  • Dependable, collaborative, customer-focused, and comfortable engaging with diverse audiences.
  • Basic proficiency with email, virtual meeting platforms, and common office applications.
  • 3 years experience working in Sales or Customer Service.

Responsibilities:

  • Support Account Consultants at agency health fairs, postal facilities, retirement seminars, community events, webinars, live chats, and other Open Season activities.
  • Welcome attendees, identify their information needs, and provide clear, courteous guidance using approved materials and talking points.
  • Educate employees and retirees on plan options, benefit changes, rates, provider access, prescription resources, wellness offerings, digital tools, and other approved member resources.
  • Explain plan features accurately and objectively without making enrollment decisions for individuals or providing advice outside the role’s authority.
  • Reinforce the value of current coverage to support retention while clearly communicating relevant options to prospective members.
  • Recognize complex, sensitive, or member-specific questions and promptly refer them to the Account Consultant or appropriate service channel.
  • Assist with event setup and breakdown, displays, materials, attendee flow, presentation support, and distribution of approved resources.
  • Help maintain an organized, welcoming, and professional event environment, including protection of confidential or personal information.
  • Capture required activity information, attendee questions, recurring themes, competitive observations, and follow-up needs using approved processes.
  • Coordinate closely with Account Consultants and fellow support staff, communicate schedule or logistical issues promptly, and provide flexible coverage as assigned.
  • Complete required training and remain current on approved Open Season benefits, rates, messages, processes, and escalation procedures.
  • Represent the organization with professionalism, empathy, accuracy, and integrity in every interaction.

Nice to Have:

  • Knowledge of federal or postal employee health benefits, retiree benefits, Medicare coordination, or health insurance terminology.
  • Experience supporting health fairs, benefits events, presentations, webinars, live chats, or community outreach.
  • Experience assisting sales, account management, enrollment, or field service teams.
  • Proven experience in generating additional leads and market value for the company.

Skills:

  • Customer and member focus.
  • Clear and accurate communication.
  • Reliability and follow-through.
  • Teamwork and adaptability.
  • Attention to detail.
  • Professional presence.
  • Sound judgment and appropriate escalation.
  • Commitment to inclusion, respect, and service excellence.

Qualification And Education:

  • High School Diploma.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Field Support Representative in Washington DC vacancy
  •  ...Sales Account Service Representative Our client, a Health Insurance company, is looking for...  ...-focused engagement, the representative supports the acquisition of new members, retention...  ...sales support, healthcare, or a related field. Strong verbal communication, active listening... 
    Suggested
    Work at office
    Immediate start
    Flexible hours

    ICONMA

    Washington DC
    1 day ago
  • $33.39 per hour

     ...Field Support Representative Location: Washington, DC Type: Contract Compensation: $33.39 per hour Work Model: Hybrid – onsite and remote Hours: 40.0 hours per week We are seeking a Field Support Representative to assist with health benefits education... 
    Suggested
    Hourly pay
    Contract work
    Temporary work
    Zero hours contract
    Local area
    Remote work
    Weekend work
    Afternoon shift
    Early shift

    System One

    Washington DC
    24 days ago
  • $60k - $75k

     ...that is collectively one of the largest seafood companies in the world. Position Summary: Reporting to the Director of Sales Support, the Sales Support Specialist will provide sales support to the sales team through accurately and efficiently managing order processing... 
    Suggested
    Full time
    Temporary work
    Work at office
    Immediate start
    Flexible hours

    Aqua Star

    Washington DC
    17 days ago
  •  ...leave is also provided if required by state or local law.   Summary of Position: In this role, you will be responsible for supporting and managing customer quotes.  Essential Functions: Validates if the current part number is accurate  Validates all quoting... 
    Suggested
    Hourly pay
    Temporary work
    Work at office
    Local area

    3MD Inc.

    Washington DC
    7 days ago
  • $25 - $28 per hour

     ...Showroom Client Support Specialist When you see the world's most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more... 
    Suggested
    Summer work
    Work at office
    Local area

    Waterworks

    Washington DC
    4 days ago
  • $23.5 per hour

     ...Tom James Company in Washington, DC is seeking a part-time Assistant to support our sales team and store operations. The role is 25 hours per week at $23.50 per hour, onsite requirements, and includes PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance... 
    Hourly pay
    Part time

    Tom James Company

    Washington DC
    20 hours ago
  •  ...Do you want to be part of a department that is on the path to becoming uniquely extraordinary? If so, join us as Stemilt’s Sales Support Specialist, a vertically integrated Company that brings wholesome and earth friendly products to families around the world, and... 
    Temporary work
    Casual work
    Flexible hours
    Shift work
    Afternoon shift

    Stemilt Growers LLC

    Washington DC
    21 days ago
  •  ...Remote Travel Support Representative Washington D.C., DC, USA Customer Representative About the Role As a Travel Care Representative, you will be an essential part of our team, guiding clients through every stage of their journeyfrom the moment they plan their... 
    Remote work

    Getaway Travel Agency

    Washington DC
    13 hours ago
  • Ferguson Enterprises, LLC in Beltsville, MD is hiring a Sales Support Representative (Inside Sales) for an onsite role with a Monday-Friday schedule from 8:30 am to 5:00 pm, plus one Saturday per month. Responsibilities include answering sales calls, resolving customer... 
    Monday to Friday

    Ferguson Enterprises, Inc.

    Beltsville, MD
    2 days ago
  • Au Natural Organics™ is seeking a Sales Assistant to support the sales team and ensure a smooth customer experience. The role includes handling inquiries, providing product information, and assisting with administrative tasks. You will maintain customer databases and coordinate... 
    Remote job
    Work at office

    Au Natural Organics™

    Alexandria, VA
    1 day ago
  • Coach is a global fashion house known for timeless craftsmanship and inclusive spirit. The Sales Support Associate contributes to store success by delivering friendly, efficient service at the cash wrap and maintaining an inviting sales floor. You will ensure accurate and... 

    Tapestry, Inc.

    Oxon Hill, MD
    1 day ago
  • $17.95 - $23.37 per hour

     ...government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration... 
    Hourly pay
    Full time
    For contractors
    For subcontractor
    Casual work
    Work at office
    Local area

    Canon USA

    Washington DC
    1 day ago
  •  ...professional to join us as an Advertising Sales Representative.  About Best Version Media Founded...  ...grow. What You’ll Do This is a field-based, in-person sales role. You’ll...  ...success first. Why Best Version Media? Support: Comprehensive training and ongoing... 
    For contractors
    Local area
    Flexible hours

    Best Version Media

    Washington DC
    2 days ago
  • $81k - $101k

     ...Job Description Job Description Job title: Certified Peer Support Specialist Supervisor Location: Seattle, WA  Reports to...  ...Support Specialists Collaborate with interdisciplinary teams and represent the voice of lived experience Advocate for the member... 
    Traineeship

    We Care Daily Clinics

    Washington DC
    15 days ago
  • $32k

     ...Summary: As a Field Event Sales Representative you will need to be capable of working independently to market Verizon products and services to...  ...What We Offer: Comprehensive Training and Mentorship – Support to help you succeed and grow in your role  Competitive... 
    Hourly pay
    Full time
    Worldwide
    Night shift

    Acosta Group

    Hyattsville, MD
    a month ago
  • $128.99k

     ...medicine at scale, this is where you belong. The Account Support Representative, DMV (Maryland, Washington, D.C., Eastern Virginia) is an...  ...how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.... 
    Local area
    Remote work
    Worldwide
    Flexible hours

    BillionToOne

    Washington DC
    2 days ago
  • $100k

     ...Field Sales Representative $3,000 Sign on Bonus! Payment is in 3 installments ($1,000 after 3 months, $1,000 after 6 months, $1,000 after 9 months). Candidate must be hired at the Charleston, SC location. Must have a start employment on or before 9/30/2026. Not applicable... 
    Hourly pay
    Temporary work
    Local area
    Relocation package
    Afternoon shift

    AT&T

    Washington DC
    3 days ago
  •  ...Job Description As a Field Sales Representative, you'll be the face of Nielsen, recruiting households to participate in Nielsen ratings. Our...  ...: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive... 
    Work experience placement
    Night shift
    Afternoon shift

    The Nielsen Company

    Alexandria, VA
    4 days ago
  •  ...set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are seeking individuals to join our team who are self-motivated, detail oriented and most importantly dependable.... 
    Part time
    Work at office
    Flexible hours
    Shift work

    RetailData

    District Heights, MD
    3 days ago
  • $76.95k - $119.08k

     ...September 16, 2026 About Us ACE-AFSCME Local 2250 represents over 6,500 education support personnel in Prince George's County Public Schools. Our...  ...About the Role We are currently seeking a field representative. This is a full-time, exempt position reporting... 
    Full time
    Contract work
    Casual work
    Work at office
    Local area
    Afternoon shift

    American Federation of State, County and Municipal Employees

    Upper Marlboro, MD
    19 hours ago
  • $55k - $65k

     ...Legal Support Specialist Washington, District of Columbia Primary Responsibilities Attorney time entry and editing pre-bills. Creating, revising, and formatting legal documents. Preparing expense reports, check requests, and new business memos. Mailings... 

    Pillsbury Winthrop Shaw Pittman

    Washington DC
    2 days ago
  •  ...Technology Support Specialist Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,750 lawyers and 1,400 business professionals. We celebrate excellence, collaboration,... 
    Work at office
    Local area
    Remote work
    Flexible hours

    McDermott Will & Schulte

    Washington DC
    1 day ago
  •  ...Position Overview AO Globe Life is seeking a Virtual Client Support Representative to guide clients through important insurance conversations from the comfort of home. You will work with prospective clients who have requested information, conduct needs-based virtual... 
    Hourly pay
    Weekly pay
    Full time
    For contractors
    Local area
    Remote work

    AIL

    Washington DC
    12 days ago
  •  ...Description Job Description Job Title: Financial Budget Support Services Representative Location: Washington, DC (on-site required)...  ...business, financial, accounting, IT, or acquisition support fields ~ Demonstrated experience performing complex business... 
    Remote work

    Premier Group

    Washington DC
    4 days ago
  •  ...Leidos is seeking a Contractor Logistics Support/Field Service Representative to support advanced IT and mission systems for government and commercial customers. In this role, you will provide on-site installation, configuration, and maintenance of hardware and software... 
    For contractors
    Local area
    Washington DC
    8 days ago
  •  ...Job Description Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating... 
    Part time
    Local area
    Weekend work

    National Guard

    Laurel, MD
    3 days ago
  • $35 per hour

     ...their families, by enhancing their communal participation and their connection to Judaism through social and educational programs and support services.The Orthodox Union (OU) is one of the largest Orthodox Jewish organizations in the United States. Founded in 1898, the OU... 
    Part time
    Day shift

    Jlic (jewish learning initiative on campus)

    Washington DC
    3 days ago
  •  ...Desktop Support SpecialistTriTech Enterprise Systems Inc. (TriTech) is seeking an on-site 'Desktop Support Specialist' to provide line support to all employees and contractors within the DC Government General Services Administration (DGS). The Desktop Support Specialist... 
    Part time
    For contractors

    TriTech Enterprise

    Washington DC
    4 days ago
  • $57.3k - $85.9k

     ...Program Support SpecialistGuidehouse is seeking a Program Support Specialist to provide...  ...recommendations.Serve as a liaison between client representatives and internal and external stakeholders....  ..., Communications, or a related field.Two (2) years of relevant professional experience... 
    Work at office
    Flexible hours

    Guidehouse

    Washington DC
    4 days ago
  •  ...Get a tailored resume highlighting what this role needs. Role summary Inova Mount Vernon Hospital seeks a full-time Perioperative Support Specialist 2 for day shifts (Monday-Friday) in Alexandria, VA. This role assists the surgical team by retrieving and delivering supplies... 
    Full time
    Monday to Friday
    Flexible hours
    Shift work
    Day shift

    Socket

    Alexandria, VA
    20 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Field Support Representative. Be the first to apply!