Senior Director, Risk Advisory - Global Payment Network
$217k - $247.7kCapital One Bank
Senior Director, Risk Advisory - Global Payment Network The Global Payment Network Senior Director of Risk Advisory will perform a key risk management role for Capital One’s network and merchant businesses. They will establish, implement, and own the risk management advisory for one of the network schemes (i.e., PULSE, Discover Network, Diners Club International). The Senior Director is a critical member of the risk management team responsible for delivering risk and compliance advice for business processes worldwide. They will serve as a subject matter expert for one of GPN’s Schemes to ensure the business aligns with the Capital One’s broader enterprise risk management framework. Senior Directors in GPN Risk and Advisory at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. Responsibilities:
- Collaborate with first and second line functions to analyze the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary
- Utilizing subject matter expertise, provide advice and challenge on the risks impacting the network and merchant businesses through both formal and informal engagements
- Advising business leaders on regulatory requirements, policies, and industry standards
- Develop expert-level understanding of end-to-end network and merchant business processes worldwide
- Proactively identify trends in business data and demonstrate appreciation of network payments risks, including emerging and external risks
- Maintain subject matter expertise in the broader payments industry and applicable global laws and regulations
- Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, global markets, or develop new products
- Develop strong relationships across the lines of defense, including Compliance, Legal, and Audit
- Display a passion for coaching and developing others through their leadership style and presence, whether as direct reports or extended team members
- Support regulatory exam and engagement preparation and delivery
- Manage, develop, and coach a Risk Advisory Team in support of their job responsibilities and to further their careers
- Participate in reporting activities to senior leadership in the business and Risk Management
- Bachelor's Degree or military experience
- At least 10 years of legal, compliance, or risk management experience OR at least 10 years of regulatory experience in consumer financial services or payments industry
- At least 5 years of experience in people management
- At least 5 years of experience consulting with and presenting to senior executive leadership
- Master’s Degree in Business Administration (MBA), Finance, Risk Management, Information Systems, or a related analytical field.
- Proven experience in a first or second Line of Defense risk management role, with a strong track record of effectively challenging or responding to line of Defense business decisions across diverse lines of business (e.g., Card, Retail, Commercial, Payment Networks).
- Deep familiarity with US and international operational resilience and risk management regulatory standards (such as OCC Payment Systems Guidance, Payment Card Industry Compliance, NIST).
- Certified Business Continuity Professional (CBCP/MBCP)Certified in Risk and Information Systems Control (CRISC)Certified Information Security Manager (CISM)Other operational risk or resilience designations.
- Experience leading data-driven risk analyses, building risk-based hypotheses, and translating complex technical data into clear, narrative-driven executive reports.
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