Program Specialist

Job Title

Program Specialist

Duties

Duties and responsibilities include but are not limited to:

• Assist in the development of systems for HUMs, IBs, and the Suspense Program and Tracking System (incoming and outgoing) and related policies and procedures to ensure that quality provisions are planned, developed, and implemented to identify, prevent, and reduce risks to the organization.
• Ensure all correspondence is logged into the appropriate database tracking systems and ensures all correspondence is managed within assigned deadlines.
• Perform work involving the collection, compilation, and/or tracking of data and statistical information in support of the Suspense Program and Tracking System.
• Evaluate documents, e.g., survey reports, performance improvement reports, patient satisfaction, and other data tracking forms.
• Develops reporting procedures, techniques, and measurements at various points in the transaction process to identify problem areas or weaknesses in work processes, procedures, or information systems.
• Use standard qualitative and quantitative measurement techniques to report on status of assigned projects.
• Enter pertinent information into an automated database used as a tracking system.
• Coordinate incoming data from a variety of sources. Reviews documents, reports, and other clinical reviews for inconsistencies, and ensures data entry is complete and accurate.

Work Schedule: Monday through Friday, 7:30 am to 4:00 pm

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist/ PD928940

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized