Deposit Operations Manager

Location: 101 W Montgomery St, Francesville, IN 47946, United States Job Category: Banking, Accounting, Management Employee Type: Regular Full Time Manage Others: Yes Overview Responsible for management, development and leadership of the Deposit Operations and Electronic Banking teams. Supervises all deposit operations ensuring complete, accurate and timely completion of activities. Processes include but are not limited to account reconciliation, Automated Clearing House (ACH) processing, wire processing, account maintenance, payment processing, debit card program support, online banking and dispute processing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsibilities Manage Deposit Operations and Electronic Banking and facilitate weekly L10. Lead & manage the teams, hold them accountable for goal achievement, bank success and compliance. Respond to internal and external customer inquiries, problem-solve deposit and electronic banking related issues in a timely manner. Ensure department duties and reconciliations are completed accurately, efficiently and timely. Understand deposit applications within the bank's core system and ensure they are configured and operating accurately. Oversee the deposit application and General Ledger (GL) structure to ensure financial accuracy. Serve as an administrator of the core banking system. Manage new product development within the bank’s core banking system. Collaborate with other departments on projects and new product development. Oversee the Individual Retirement Account (IRA) portfolio and ensure reporting is completed. Manage all technologies and contracts related to deposit operations and electronic banking. Work with outsourced vendors to ensure service accuracy. Manage department risk assessments, policy and program reviews. Supervise and create accountability through performance management against objectives to build motivation and commitment. Establish department and individual goals, engage the team to take ownership, conduct one-on-one coaching. Strive to meet and exceed established department and individual goals. Create and contribute to a positive work environment that facilitates exceptional service and employee engagement. Build and maintain the team through onboarding and exit processes. Prioritize and delegate tasks effectively. Promote the bank’s products and services. Ensure continuous training and development for self and team. Follow policies and procedures to protect the bank from risk and exposure. Ensure compliance and audit controls are followed to protect the bank from unnecessary risk and exposure. Actively use the Entrepreneurial Operating System (EOS) to align business goals, drive accountability, and ensure effective communication across teams. Adhere to Alliance Bank core values: Can Do Attitude, Growth Mindset, Caring Actions, Reliable, Team First. Exhibit strong problem solving, analytical, employee engagement and development skills. Supervisory Responsibility This position supervises the Deposit Operations and Electronic Banking teams. Work Environment & Physical Demands This job operates in a clerical office setting and routinely uses standard office equipment. The position requires manual dexterity and the ability to lift, bend, or stand as necessary. Position Type/Expected Hours of Work This is a full-time position. Full-time employees must work an average of 35–40 hours per week to maintain full-time status. Education and Experience High school diploma or equivalent required; Bachelor’s degree preferred. Deposit Operations experience required; leadership experience preferred. AAP/EEO Statement Alliance Bank is an Equal Employment Opportunity Employer. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #J-18808-Ljbffr Partners In Recovery LLC