Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Travel incentives
• Disability insurance
• Life insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k) matching
• Dental insurance

ABOUT OUR AGENCY:
Our agency is a woman-owned business with a fully female team of talented and driven professionals. I’ve been an agent for over a decade—after spending 7 years as a State Farm team member—and I’ve built this office on a foundation of empowerment, excellence, and genuine care for our community.

We don’t just work hard—we strive to be great. Our office culture is built around high standards, strong execution, and continuous improvement. We’re committed to helping our clients and supporting one another, and we take pride in the results we create every day. Because of that commitment to performance and professionalism, we consistently receive company awards and recognition, and we’re always working to raise the bar even higher.

At the same time, we’re deeply committed to giving back. Every month, we participate in or sponsor community outreach and charity events, supporting local schools, fundraisers, and nonprofits. We also prioritize continuous growth through company-paid workshops and continuing education opportunities—so every team member has the tools to advance, expand their skills, and build a long-term career.

This is a fun, energetic place to work. We offer flexible scheduling, quarterly bonding outings, and a team that knows how to work hard and play hard. We set high expectations, but we also make sure success is rewarded—through generous compensation, great benefits, and ongoing bonus opportunities and incentives.

We’re looking for good, smart people with a passion for helping others and a drive to succeed. If you’re hungry to learn, motivated to earn, and ready to grow in a supportive, high-achieving environment, we’d love to meet you. Our core values—integrity, passion, excellence, accountability, and teamwork—are at the heart of everything we do.

ROLE DESCRIPTION:
Casey Granger - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Please review the video below - if you think our office is a good fit and you and you are ready to embark on an exciting career in insurance, we want to hear from you!