Phlebotomist II Territory

Phlebotomist II Territory – Miami Beach, FL Monday to Friday, 6:00 AM to 4:30 PM (hours may vary) with rotational weekends. Pay range: $22.36+ per hour. Salary offers are based on skills, training, experience, education, and certifications. Market and organizational factors are also considered. Successful candidates may be eligible to receive an annual performance bonus compensation. Benefits Day 1 Medical, supplemental health, dental & vision for full‑time employees who work 30+ hours Best‑in‑class well‑being programs Annual, no‑cost health assessment program Blueprint for Wellness healthyMINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 “MyDay” off FinFit financial coaching and services 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy‑up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more! Travel & Duties Travel within the assigned territory to deliver professional phlebotomy services at PSCs, IOPs, or other sites. Ensure accurate specimen collection, patient identification, and adherence to testing protocols. Communicate effectively to create a professional and efficient experience for patients, staff, and clients. Work independently with a consistently low error rate and handle complex collections and patient/client situations. Demonstrate the Quest 5Cs – Customer First, Care, Collaboration, Curiosity, and Continuous Improvement in all interactions. Responsibilities Perform specimen collections following established procedures, including venipuncture and capillary draws; handle difficult draws such as pediatric, geriatric, and hard sticks with minimal error. Obtain patient identification and signatures to confirm specimen labeling accuracy; perform data entry as necessary. Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test order. Research test/client information and confirm and verify all written and electronic orders using lab technology systems or a directory of services. Independently resolve routine patient and client concerns and appropriately escalates non‑routine issues. Provide strong professional, respectful, and efficient service to all patients and clients; use verbal and written communication and problem‑solving skills to complete daily procedures and address patient questions. Perform accurate data entry for patient registration, test order entry, and billing information. Communicate collection procedures clearly and address patient questions. Maintain a clean, orderly, and welcoming collection environment. Handle multiple priorities in a high‑volume setting. Provide coverage across PSCs and Client Offices within the assigned territory with minimal notice. Ensure daily office activities are completed accurately and on time. Maintain reliable transportation and meet travel expectations, including a valid driver’s license and a clean driving record, if applicable. Obtain identification and accurately enter billing information and collect payments when required, following corporate policies. Follow departmental policies, procedures, safety protocols, and compliance standards, including confidentiality of patient information. Utilize laboratory systems, directories, and corporate tools to confirm orders and documentation. Support routine administrative tasks including supply stocking, sanitizing, maintaining logs, filing, email use, and answering phones. Complete all training and maintain current phlebotomy skills and knowledge. Qualifications Required Experience: Two years of phlebotomy experience. Preferred Experience: Customer service in a retail or service environment. Education: High School Diploma or Equivalent (Required). Languages: English (Required). Travel up to 75%. Phlebotomy certification required in CA, NV, WA, and LA. English required. Physical & Mental Requirements Lift up to 15 lbs frequently; up to 40 lbs occasionally (with assistance as needed). Regularly perform repetitive hand motions with fine dexterity; stand or sit for extended periods. Frequent walking and standing; occasional bending, kneeling, reaching, twisting, or pulling. Extensive use of phone and computer; frequently communicating in English with patients and clients. Knowledge Strong knowledge of phlebotomy best practices and more complex collection practices, including pediatric and geriatric draws. Skills Ability to work independently, performing accurate, error‑free work in a fast‑paced setting, with minimal on‑site supervision. Experienced phlebotomy skills, including pediatric and geriatric collections. Strong communication skills and ability to adapt to change. Keyboard/data entry experience. Licenses & Certifications Phlebotomy certification required in CA, NV, WA, and LA. Professional medical certification (medical assistant, phlebotomy, or similar) strongly desired. EEO Statement Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. #J-18808-Ljbffr