Patient Service Specialist - Medical Front Office

Patient Service Specialist - Medical Front Office Baylor Scott & White Institute for Rehabilitation Allen, TX Patient Service Specialist (PSS) Hours: vary between Monday - Friday 7am - 7pm Employment type: Full Time Compensation: $18 - $25 per hour based on experience Note: Entry-level position Benefits Health, Dental, and Vision insurance; Life insurance; Prescription coverage Paid Time Off (PTO) and Extended Illness Days (EID) 401(k) retirement plan with company match Short and Long Term Disability Personal and Family Medical Leave PSS Ladder Program Eligibility and effective dates vary Responsibilities Coordinates patient appointments, working with Center manager to minimize cancellations and support treatment adherence. Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record. Verifies patient insurance, obtains required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. Collects towards patient responsibility at each visit. Scans and maintains medical documents. Reconciles and posts charges daily and performs other reporting to ensure clean claim processing. Responds to all requests for information from patients, other departments, and physicians. Maintains office, orders supplies, and manages mail. Willingness to adjust schedule to center needs. Travels attends all mandatory meetings and in-service education programs. Travels to non-home location center or other site for coverage when necessary. Qualifications HS diploma or GED is required. Customer service experience (Preferred). Knowledge of insurance verification (Preferred). Healthcare, medical, or dental office administration experience (Preferred). #J-18808-Ljbffr Baylor Scott & White Outpatient Rehabilitation