Director of Maintenance & Leasing

Job Description

Job Description

Job Title: Director of Maintenance & Leasing

Location: Columbus, Ohio
Reports To: Property Manager / Regional Manager
Employment Type: Full-Time, On-Site

Job Summary

We are seeking a versatile and dependable Director of Maintenance & Leasing to join our property management team in Columbus, Ohio. This unique position combines hands-on maintenance leadership with leasing and resident relations support for a well-rounded community operations role.

The ideal candidate will be highly skilled in property maintenance and repairs, organized in managing day-to-day operations, and—if bilingual in Spanish and English—able to assist with leasing efforts and communication with Spanish-speaking residents.

Key Responsibilities Maintenance Operations (Primary Focus)

• Perform and oversee all maintenance activities, including repairs, preventive maintenance, and unit turns.

• Conduct regular property inspections to identify issues and ensure safety and curb appeal.

• Manage maintenance requests, prioritize work orders, and document all activity in property management software.

• Coordinate with vendors and contractors for specialized repairs or capital projects.

• Maintain inventory of tools, supplies, and equipment.

• Ensure compliance with OSHA, EPA, Fair Housing, and local building regulations.

• Participate in on-call rotations for after-hours maintenance emergencies.

Leasing & Resident Support (If Bilingual in Spanish)

• Serve as a point of contact for Spanish-speaking residents and prospects.

• Conduct property tours and assist with leasing inquiries and applications.

• Help prepare and execute lease agreements and renewals.

• Support resident satisfaction by assisting with move-ins, move-outs, and addressing concerns.

• Contribute to community marketing efforts and ensure listings are current and accurate.

Administrative & Coordination

• Maintain maintenance and leasing records accurately and efficiently.

• Assist with budgeting and expense tracking for maintenance operations.

• Collaborate closely with the Property Manager to ensure smooth daily operations and a positive resident experience.

Qualifications

• High school diploma or equivalent required; technical training or certifications in maintenance fields (HVAC, plumbing, electrical) preferred.

• 3–5 years of hands-on maintenance experience in multifamily, commercial, or facilities environments.

• Strong knowledge of building systems and property maintenance best practices.

• Excellent troubleshooting, organization, and communication skills.

• Experience using property management or maintenance software (e.g., Yardi, AppFolio, RealPage).

• HVAC certification, EPA Universal, or related technical credentials a plus.

• Bilingual in English and Spanish strongly preferred — Spanish fluency enables leasing responsibilities and bonus opportunities.

• Ability to work independently and handle multiple priorities.

• Must be able to lift up to 50 lbs and work in various weather conditions.

Key Competencies

• Hands-on technical expertise

• Customer service orientation

• Problem-solving and initiative

• Time management and organization

• Professional communication (English and Spanish preferred)

• Safety and compliance focus

Compensation & Benefits

• Hourly Rate (Maintenance Only): $17–$19/hour (based on experience)

• If Bilingual and Supporting Leasing: $17–$19/hour plus bonus opportunities based on leasing performance and occupancy goals