Business Analyst

Job Description

Job Description

We are looking for a Business Analyst to support a university environment by connecting operational priorities with effective enterprise system solutions. This contract opportunity has the potential to become permanent and is ideal for someone who combines strong process analysis skills with hands-on ERP functional experience and can work closely with both business leaders and technical teams. The role focuses on improving workflows, shaping scalable solutions, and helping stakeholders make the most of standard platform capabilities while supporting long-term operational efficiency.

Responsibilities:
• Work closely with campus and administrative stakeholders to evaluate current business operations, uncover process gaps, and design improved future-state workflows.
• Elicit, organize, and confirm business needs, then convert them into clear functional documentation for solution planning and delivery.
• Configure ERP functionality such as approval flows, business rules, user roles, and related system settings to align with operational goals.
• Advise teams on when to use out-of-the-box platform features and when additional configuration, integration, or tailored development is necessary.
• Partner with technical resources on interfaces, data movement, reporting needs, and system enhancements that support business objectives.
• Build and present proof-of-concept examples in non-production environments to validate proposed approaches with stakeholders.
• Coordinate functional testing activities across unit, integration, and user acceptance phases to ensure solutions perform as expected.
• Investigate application issues, manage resolution of functional defects, and provide support through deployment, go-live, and stabilization efforts.
• Produce user guides, training content, and knowledge-sharing sessions to support adoption and ongoing success.
• Review new platform capabilities and recommend enhancements that strengthen user experience and business performance.• Bachelor’s degree in Business, Information Systems, Computer Science, Finance, or a related field, or equivalent relevant experience.
• At least five years of experience in a Business Analyst, Functional Analyst, or ERP functional lead capacity.
• Hands-on experience configuring and supporting ERP solutions, including workflow setup, business rules, and security access.
• Strong background in process analysis, requirements definition, and functional solution design.
• Experience collaborating with cross-functional business partners and technical teams in a delivery-focused environment.
• Excellent communication and interpersonal skills with the ability to work effectively with varied stakeholder groups.
• Strong analytical, organizational, problem-solving, and coordination abilities.
• Experience in higher education, business transformation initiatives, HCM-related work, Agile Scrum environments, or end-user training is preferred.