Logistics customer service representative

Are you a detail-oriented professional with exceptional customer service skills? A top logistics provider is seeking a Customer Service Representative to join their warehouse operations team! In this role, you will manage customer orders, perform accurate data entry in a WMS, track shipments, and serve as the key liaison between clients and warehouse staff. If you thrive in a fast-paced environment and excel at problem-solving, apply today!

salary: $21 - $21.01 per hour
shift: First
work hours: 7 AM - 3:30 PM or 8 AM- 5:30 PM
education: High School

Responsibilities

• Customer Relationship Management: Proven ability to handle client inquiries, resolve complaints, and build strong professional trust.
• WMS & Data Entry Proficiency: Skilled in accurate, high-volume data entry, stock reporting, and navigating Warehouse Management Systems.
• Logistics Documentation: Hands-on experience processing shipping/receiving paperwork, verifying order accuracy, and managing discrepancies.
• Effective Communication: Clear verbal and written communication skills for cross-departmental coordination, phone routing, and driver check-ins.

The essential functions of this role include:

• working in a smoke free environment
• working in a non-temperature controlled environment
• manual lifting up to 30lbs

Skills

• Customer Relationship Management
• Shipping and Receiving
• WMS
• Data Entry
• Communication

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.