Client & Community Growth Associate

About Us InnerWork Circle helps individuals unlock the next level within themselves. Our programs are built for the inwardly courageous. We design experiences that invite people to return to themselves with clarity, honesty, and depth, so they can live, lead, and move through the world more consciously. We work with leaders, founders, and ambitious individuals who are ready for deeper growth, greater clarity, and more meaningful transformation. Through immersive experiences, leadership programs, and transformational interventions, we help people uncover and overcome the internal barriers limiting their next level of leadership, performance, and fulfillment. As we scale, we are building a high‑conviction B2C growth engine focused on helping the right individuals move from curiosity to commitment through meaningful conversations, trust‑building, and guided transformation journeys. The Opportunity We are looking for a driven, emotionally intelligent, and commercially minded Client & Community Growth Associate to support and execute the day‑to‑day activities of our B2C sales and client conversion engine. You will work directly with the Business Development & Strategic Partnerships Lead to engage leads, nurture prospects, manage follow‑ups, and guide individuals toward the right programs and experiences. Your Ideal Profile Enjoys connecting deeply with people Is hungry to learn sales, influence, and client psychology Is willing to do the detailed, execution‑heavy work required to build trust and drive conversion Wants to grow into a high‑performing commercial or client growth leader Key Responsibilities Respond promptly to inbound leads and enquiries Conduct initial qualification conversations with prospects Build trust and guide leads toward suitable programs and experiences Follow up consistently across WhatsApp, email, calls, and social platforms Help convert leads into event attendees, consultations, and paying clients Maintain and update CRM systems with lead status, notes, and interactions Track follow‑ups, conversions, and pipeline progression Support reporting on conversion metrics and lead quality Coordinate consultations, onboarding, and scheduling Prepare client materials and communications Support smooth handover into programs and experiences Ensure a premium, concierge‑level customer experience throughout the journey Build authentic relationships with prospective and existing clients Support engagement across events, workshops, and community touchpoints Help nurture long‑term client relationships and referrals Encourage repeat participation and deeper engagement with the ecosystem Support pre‑event outreach and attendee coordination Follow up with attendees after events and workshops Help convert event participation into program interest and pipeline opportunities Ensure smooth execution of sales processes and customer communications Manage scheduling, documentation, and follow‑up workflows Support weekly reporting and sales tracking Ideal Candidate Profile 2–5 years of experience in sales, customer engagement, hospitality, events, or client‑facing roles Strong communication and interpersonal skills High attention to detail and strong follow‑through discipline Comfortable engaging people in meaningful conversations Resilient, proactive, and highly responsive Willingness to learn and grow in a fast‑paced environment Preferred Experience Exposure to consultative sales, premium services, wellness, coaching, events, or hospitality Familiarity with CRM systems and customer communication tools Interest in psychology, leadership, personal growth, or transformation Experience in relationship management or community building Core Traits Warm and emotionally intelligent Hungry and driven Highly disciplined and reliable Comfortable doing hands‑on, repetitive execution work Strong ownership mindset Curious and eager to learn Critical Success Metrics Speed to lead response Number of qualified consultations booked Consultation show‑up rate Lead‑to‑customer conversion rate Revenue contribution Follow‑up consistency and CRM accuracy Referral and repeat engagement rates What Success Looks Like Within 3‑6 months, independently manage inbound lead engagement and follow‑ups Build strong relationships with prospective clients Become a reliable operator supporting conversions and community growth Develop strong consultative sales and customer relationship fundamentals Progress toward independently managing consultations and conversions Working Model & Benefits Full‑time role based in Singapore (flexible hybrid) Reports to Business Development & Strategic Partnerships Lead Fast‑paced, people‑centric, execution‑focused environment High learning and growth opportunity Learn High‑Ticket B2C Sales & Client Psychology Build real commercial skills by working directly on revenue‑generating activities and conversion outcomes High growth environment: learn directly from experienced operators and grow with the business Meaningful human impact: help individuals access deeper clarity, growth, and transformation How to Apply Send your resume, any relevant experience in sales, customer engagement, hospitality, or relationship management, and a short note explaining why you’re interested in client, community growth, and transformation‑focused businesses to: Email: *****@innerworkcircle.asia Subject Line: Client & Community Growth Associate – [Your Name] #J-18808-Ljbffr InnerWork Circle