TELECOM ANALYST- ON-SITE, HORSHAM, PA.

Job Description

Job Description

Telecom Analyst- ON-SITE HORSHAM, PA.
Hours: M-F Days
Salary: $50,000-$55,000 Yearly
Benefits available after 60 Days for Full-Time Employees

About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

SUMMARY OF POSITION
Reporting to the Director of Finance, the Telecom Analyst is responsible for analyzing current expenses, creating financial models for decision support, forecasting future costs based on a keen understanding of the business, identifying trends, making recommendations for improvements, and managing client invoicing. This position requires a deep understanding of accounting & financial principles, strong analytical skills, and the ability to effectively communicate complex financial information to various stakeholders in simple terms.

JOB DUTIES / RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
• Expense Analysis: Review and analyze current operating expenses across all departments to identify trends, variances, and opportunities for cost savings. Prepare detailed reports to support management in making informed financial decisions. Bridge Technology usage reports with the accounting system to accurately allocate expenses.
• Cost Forecasting: Collaborate with business development teams to project costs associated with new business opportunities. Develop financial models to estimate potential revenues and costs, providing insights to support strategic decision-making.
• Accounts Payable: Manage accounts payable activities with a focus on technology-related expenses, including invoice entry, payment processing, and reconciliation, while ensuring accuracy, appropriate expense classification, and adherence to company policies.
• Client Invoicing: Oversee the invoicing process for clients, ensuring accuracy and timeliness. Work closely with account management teams to resolve any billing discrepancies and ensure client satisfaction.
• Budgeting and Forecasting: Assist in the preparation of annual budgets and periodic forecasts, providing accurate financial data and analysis to support the company’s financial planning process.
• Financial Reporting: Prepare and present financial reports, including monthly, quarterly, and annual financial statements. Analyze financial data to identify key trends and insights, and provide recommendations for improving financial performance.
• Cross-functional Collaboration: Work closely with various departments, including operations, sales, and business development, to provide financial insights and support business objectives.
• Other duties as assigned.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
• Communication and Interpersonal Skills:
• Excellent communication skills, both written and verbal.
• Ability to work effectively with stakeholders at all levels.
• Analytical and Problem-Solving Skills:
• Strong analytical skills to assess data and drive decisions.
• Ability to quickly identify and resolve issues.
• Call Center experience considered beneficial
• Analytical mindset and inquisitive nature
• Ability to multitask and adapt quickly to changing work conditions in a fast-paced environment
• Self-motivated with excellent time management
• Proficiency in financial modeling, forecasting, and reporting.
• Ability to explain complex financial concepts to non-financial stakeholders.
• Advanced proficiency in Microsoft Excel; experience with financial software or ERP systems is a plus.
• Strong understanding of accounting principles and financial regulations.

EDUCATION AND EXPERIENCE:
● Bachelor’s degree in Finance, Business, Accounting, or related field
● Three years of related experience

PHYSICAL REQUIREMENTS:
● Prolonged periods sitting at a desk and working on a computer.
● Must be able to lift up to 15 pounds at times.