Room Service Ambassador

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Closing Date:
09/30/2026
Type of Position:

Job Type:
Regular

Work Shift:

Sponsorship Available:

No
Institution Name:
University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at View email address on click.appcast.io.


Department:
OPS | NUTRI Patient Food Call Center

Department's Website:

Summary of Job Duties:
The Room Service Ambassador is responsible for assisting patients with menu selections, and ensuring the patients receive meals and nourishments in accordance with physician prescribed diets, food allergies, and preferences. The Room Service Ambassador provides excellent customer service to ensure the department's goals are met.
Qualifications:

Minimum:

• High School diploma/GED plus computer.
• Basic keyboard skills and telephone etiquette skills.

Preferred:

• Experience in a food service, customer services or patient care setting.

Responsibilities:

• Provides an excellent customer service experience when the patients are making menu selections.
• Take food orders over the phone.
• Make selections into the electronic meal selection, and updating and recording patient information.
• Corrects menu choices based on meal patterns, allergies and patient preferences.
• Trouble-shoots issues at the point of service affecting patient satisfaction with the food service.
• May perform other duties as assigned .

Additional Information:

Stand

Occasionally

Sit

Continuously

Walk

Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead

Occasionally

Lift and carry weight

10 lbs or less

Push and pull weight

10 lbs or less

Use hands to touch, handle or feel

Occasionally

Talk

Continuously

Hear

Continuously

Taste or smell

Never

Read, concentrate, think analytically

Continuously

Physical Environment

Inside Medical Facility Environment

Noise Level

Moderate

Visual Requirements

Color discrimination
Depth perception
Far visual acuity
Near visual acuity

Hazards

None

Salary Information:
Commensurate with education and experience.

Required Documents to Apply:
List of three Professional References (name, email, business title)

Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site


Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.


Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible:
No