Patient Revenue Cycle Coordinator

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Job Title: Patient Revenue Cycle Coordinator Department: Student Life | Student Health Services As a member of the Student Health Services Revenue Cycle team provides support for an ambulatory care facility with more than 20 providers and a variety of ancillary services; facilitates insurance registration and patient check-in process, explains billing process to patients; collects co-payments and charges for service rendered; posts payments collected and facilitates deposit of funds; verifies active insurance information on file; proactively monitors daily appointments to ensure patients are enabled to use kiosks when appropriate; ensures demographic information on file is accurate, complete and up-to-date; facilitates completion of necessary patient forms and distributes to appropriate departments; coordinates patient billing and reimbursement; responsible for all functions that involve and effect reimbursement for patients, including accounts receivable and collections management, posting and allocating payments and communicating with patients; assists patients with questions regarding account information and insurance coverage; reviews aged patient accounts to ensure appropriate patient accounts and reimbursement action(s) have been taken before submission to Office of the University Bursar for collections. Qualifications Required: High school diploma or GED; 1 year of relevant experience; excellent written and verbal communications skills and customer service experience; knowledge of insurance terminology, insurance claims, accounting/business practices. Desired: Certification or vocational training. Associate degree in Accounting, Business Administration, HIM or related field, or an equivalent combination of education and/or experience;. 2-4 years of relevant experience . Proficiency in Microsoft Excel, Word, RealMed or other electronic claims processing software; significant experience in processing third party insurance claims in clinic or ambulatory care facility; familiarity with electronic health record systems and practice management systems; ICD diagnostic coding, CPT codes and benefit determination/prior authorization; experience with computerized accounting systems. Additional Information: Target Hiring Range: $16.65 to $21.77/hr. The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the selected candidate’s qualifications. Qualified candidates may be asked to complete a pre-employment physical including a drug screen and background check. Career Roadmap Designation Function: Finance Sub Function: Revenue Cycle Services Career Level: Technical 2 Office of Student Life Mission Statement: The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society. Location: Wilce Student Health Center (0294) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you. Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including: • Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost. • Paid time off, including sick and vacation time and 11 holidays. • State retirement plan or an alternative retirement plan, both with generous employer contributions. As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. 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