Burlington CSR

Job Description

Job Description

Bellair Charters/Airporter Shuttle is a fast-paced, growing company who is seeking career minded individuals to join our team of professionals. We hire hungry, hardworking people who are positive problem solvers, compassionate customer service representatives, eager to work and team players. We provide on-the-job training and many opportunities for advancement.

COMPENSATION:

• Solo $19.75 
• Training Wage $19.00
• Raises are based on skills acquired and demonstrated rather than hours worked, or seniority so get paid more the more you apply yourself.
• With the potential for raises and bonuses for good work as well as the ability to move up in the company and increases one's wages.

SCHEDULE and LOCATION

• Location - Burlington Bellair office 844 S Alder Street 
• Shift Friday, Saturday, Sunday  - Flexible start times, could be morning or afternoon - 8 hour shifts with 30 minute lunch break. 

JOB FUNCTIONS

• Schedule and book reservations by telephone for Bellair Charters/ Airporter Shuttle, Grape Line, Gold Line, and CSR calls for Dungeness.
• Respond to customer emails
• Greeting customers who walk into the office
• Work as part of a team to grow and improve the business
• Give change when required, cash handling experience a plus

REQUIREMENTS

• Strong customer service skills
• Attention to details
• Professional attitude and attire at all times
• Excellent written and verbal communications
• Ability to handle information confidentially
• Experience with Excel and Microsoft Word is preferred
• Ability to multi-task in a fast-paced environment
• Friendly and upbeat personality
• Willing to work weekends

The company contributes 75% of all healthcare benefits after a 60-day probationary period for full-time employees who average 30 hours.

• Health Insurance
• Dental Insurance
• Sick Pay
• Paid Time Off
• Select Paid Holidays
• Shuttle Tickets for Friends and Family

WORK ENVIRONMENT
Bellair is a bustling company who frequently has multiple things going on at one time. Being able to focus on one's tasks in the midst of distractions, handle stress well, and work together as a team to problem solve and provide excellent customer service is a must.

Employee Equal Opportunity Commission Statement:
Bellair Charters / Airporter Shuttle is an equal opportunity employer. Under anti-discrimination law, this policy's purpose is to effectuate these principles and mandates. Bellair Charters / Airporter Shuttle prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

 

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