Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2024 and is a growing team of three focused on building a strong, relationship-driven environment. Before becoming a State Farm agent, I worked in State Farm corporate, bringing valuable experience and insight into how we serve our customers and support our team.

I’ve been married for 22 years and have three children. We’re a big baseball family and enjoy staying active through sports. We stay involved in the community by supporting Little League and volunteering with the Arizona Animal Welfare League.

For our team, we offer PTO, paid sick time, two hours of paid development time each week for personal growth, free snacks, and a $50 life or health policy benefit.

Our office culture is fun, engaging, and close-knit. We’re looking for someone who enjoys talking with people, building relationships, and understands their “why.” The right person is team-oriented, supportive, and excited to grow while helping both customers and teammates succeed.

ROLE DESCRIPTION:
Tom Schott - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.