Raley's Accommodations Specialist

Job Description

• Please upload a resume.

This is an in-person role based in West Sacramento, CA. This position is not remote or hybrid and does not offer relocation assistance.

Who We Are

The Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley's, Bel Air, Nob Hill Foods, Raley's O-N-E Market, Bashas', Food City, AJ's Fine Foods and Bashas' Diné Market. In addition, The Raley's Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet.

Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service.

Position Purpose

As our Accommodations Specialist, you will support disabled and injured team members by facilitating workplace accommodations and return-to-work solutions that enable employees to safely remain at or return to work. This role serves as a key resource for ADA accommodations, leave programs, and return-to-work processes while partnering with team members, leaders, medical providers, and business partners to ensure compliance, consistency, and positive outcomes.

What You'll Do & How You'll Make a Difference

• Lead the interactive process for team members with injuries, illnesses, or disabilities
• Identify accommodation and return-to-work assignments that meet medical restrictions
• Review job descriptions and medical documentation to evaluate accommodation options
• Partner with leaders to coordinate, implement, and monitor accommodation requests
• Communicate return-to-work status and accommodation decisions to impacted parties
• Monitor and document case activity from injury or illness through reinstatement
• Partner with Risk Management and workers' compensation providers to support claim resolution
• Administer accommodation and return-to-work refusal processes and escalations
• Maintain proactive communication with impacted team members throughout the process
• Develop and administer return-to-work processes and procedures
• Ensure accommodation requests follow established policies and centralized processes
• Maintain documentation, tracking, and records for accommodation and leave cases
• Coordinate documentation required for legal claims and compliance matters
• Facilitate claim review meetings and develop proactive return-to-work solutions
• Recommend improvements to return-to-work and leave administration programs
• Serve as a resource for leave of absence programs, ADA accommodations, and related laws
• Monitor compliance with federal, state, and local leave and accommodation regulations
• Analyze leave trends and program effectiveness
• Design and deliver leave and ADA compliance training for leaders
• Coordinate leave pay, benefits, and payroll integration activities
• Communicate pay and benefit implications related to leave programs

Education and Experience

• Associate degree in Business, Human Resources, or related field
• Three (3+) years of experience managing leave of absence and accommodation programs
• Equivalent combination of education and experience considered
• Workers' compensation benefits administration experience preferred

Required Knowledge

• Leave of absence programs and administration
• ADA accommodations and interactive process requirements
• Federal, state, and local leave and accommodation laws
• Workers' compensation processes and return-to-work practices
• Human resources policies and compliance requirements

Skills & Abilities

• Ability to build collaborative, professional working relationships at all levels
• Ability to apply disability and leave management principles and practices
• Ability to adapt procedures and processes to changing business needs
• Ability to exercise sound judgment and accomplish assigned goals
• Ability to maintain effective working relationships and foster teamwork
• Ability to operate multiple computer systems and software applications
• Ability to manage changing priorities and workloads
• Ability to respond effectively to team member inquiries and requests
• Excellent verbal and written communication skills
• Strong presentation and facilitation skills
• Strong organizational, analytical, and problem-solving skills
• Ability to maintain confidentiality of sensitive information
• Commitment to a culture of respect, inclusion, and collaboration

Certifications

• PHR preferred

Physical Demands

• Sitting for extended periods
• Viewing computer monitor
• Frequent telephone usage

Work Environment

Work is performed in a normal business office environment. Occasional travel to outside locations or meetings may be required.

Internal Applicants

• No disciplinary action during the past 6 months.
• Your current leader must recommend that you apply for this position and provide endorsement upon request from HR.
• You must upload a resume and answer all application questions.

Compensation: The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors.