Warehouse Technician

Position Summary

Warehouse Technician supports Otovo's end-to-end supply chain operations by coordinating purchase order execution, managing inbound logistics, and maintaining accurate inventory flow across warehouses and service teams. This role ensures timely material availability, supports vendor performance tracking, and contributes to continuous improvement in procurement and fulfillment processes.

Key Responsibilities

Procurement & Order Management

• Create, process, and track purchase orders (POs) for materials, components, and services.
• Collaborate with vendors to confirm order details, pricing, and delivery timelines.
• Reconcile purchase orders with invoices, delivery receipts, and packing lists to ensure accuracy.
• Maintain strong relationships with suppliers to support issue resolution and on-time delivery.

Inventory & Logistics Coordination

• Monitor stock levels and coordinate replenishment for both van stock and warehouse stock.
• Assist in managing Vendor Managed Inventory (VMI) partnerships and data accuracy.
• Coordinate inbound and outbound shipments, ensuring proper documentation for warehouse receipts.

• Partner with warehouse teams and 3PLs to ensure smooth logistics and inventory accuracy.
• Support operational readiness of the technician van fleet by coordinating vehicle procurement, registration, and tooling.
• Assist in managing fleet-related suppliers and purchase orders, ensuring cost control and alignment with procurement processes.
• Help maintain fleet compliance and performance by tracking maintenance, inspections, and vehicle records.

Systems & Reporting

• Update and maintain ERP systems (Endurance) for PO and inventory data.
• Support the 13-week forecasting process by providing supplier and inventory insights.
• Generate weekly and monthly reports on purchase order status and stock positions.

Continuous Improvement

• Identify process gaps and recommend improvements to enhance supply chain visibility and efficiency.
• Support the development and documentation of standard operating procedures (SOPs).

• Collaborate cross-functionally with the Dispatch, Field Service, and Finance teams to streamline workflows.

Qualifications

• 2-4 years of experience in procurement, inventory management, or logistics.
• Strong understanding of supply chain operations, ERP systems, and vendor coordination.
• Proficiency in Excel and data reporting tools.
• Excellent communication, attention to detail, and time management skills.
• Ability to thrive in a fast-paced, team-oriented environment with multiple priorities.

Key Attributes

• Organized and methodical with a proactive problem-solving mindset.
• Strong sense of ownership and accountability.
• Collaborative and communicative across departments and vendors.
• Committed to supporting Otovo's mission of operational excellence and customer satisfaction.

Forklift Certification (Preferred): Certification or willingness to obtain certification for operating forklifts and other warehouse equipment.