Senior Medical Director, Patient Safety and Quality

Senior Medical Director, Patient Safety And Quality

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health

Role Description: The Senior Medical Director, Patient Safety and Quality is a senior clinical leader responsible for setting the vision, strategy, and execution of patient safety and clinical quality priorities across Oak Street Health's national primary care network. This role directly manages the Patient Safety team and is accountable for building, sustaining, and continuously advancing a culture of safety, transparency, and high reliability.

The role ensures that safety and quality principles are embedded across care delivery, clinical workflows, and the patient experience, and that improvement efforts are aligned with organizational goals, regulatory requirements, and industry best practices. The role partners closely with clinical, operational, pharmacy, technology, and enterprise safety leaders to reduce harm, standardize safe practices, and improve outcomes at scale. To maintain strong connection to frontline care and patient experience, the Medical Director provides direct patient care in a primary care setting one to two days per week.

Core Responsibilities:

• Strategic Leadership
• Safety and Quality Governance
• Safety and Quality Programs
• Measurement and Improvement
• Education and Engagement
• Collaboration and External Alignment

Qualifications:

• Physician (MD or DO) or Nurse Practitioner (DNP preferred) with active, unrestricted license.
• Board certification in a primary care specialty (Family Medicine, Internal Medicine or Geriatrics).
• Minimum of 5 years of clinical experience; demonstrated leadership experience in patient safety and/or quality improvement required, including leading programs, teams, or initiatives at scale.
• Strong knowledge of safety science, human factors, and systems-based approaches to care.
• Excellent communication, collaboration and change management skills.

Reporting Structure:

• Reports to the Chief Medical Officer of Oak Street Health
• Works in close partnership with operational leadership, enterprise safety leaders, quality teams, and governance committees.

Location: Must reside in a current Oak Street market and be open to regular travel.

Pay Range: $184,112.00 - $396,550.00

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.