Guest Service Representative

Guest Services RepresentativeAt Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community.The Guest Services Representative (GSR) creates a warm and welcoming environment in which to serve the Nothing Bundt Cakes guests both in person and by telephone. The GSR does side work duties for the Crafting Department, some light cleaning and clerical duties.Responsibilities:Introduce walk-in guests to the bakery and products using a Guest TourSuggest creative solutions to guests with walk-in ordersSuggest the purchase of add-ons and retail to make the product a complete experienceAssist phone-in guests with their ordersOperate and balance the POS with accuracy and efficiencyCollect email addresses from guestsHave current and complete knowledge of current prices, products and promotionsKeep retail area clean, swept and neatly merchandised throughout the dayDust all retail surfaces at least twice per week, including counter tops and POS stations.Carry out the duties the crafter & other departments assigns from time to timeQualifications:Possess a strong sense of teamworkAbility to follow instructionsHas integrityTakes initiativeWorks well under pressureOutgoing and friendly personalityAttention to detailMulti-tasking abilityStrong sales abilityStrong sense of urgencyGenuine care for others' needsCompensation: $12.00 - $14.00 per hour Nothing Bundt Cakes