Design Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves:We are seeking an experienced design professional with a strong background in architectural and workplace strategy to lead the development, management, and evolution of global design standards and guidelines. This role is responsible for ensuring consistency across the company’s global portfolio while supporting innovation and adaptability to changing business needs. The position combines strategic design thinking, program management, and cross-functional collaboration to maintain a comprehensive global guidelines system and support workplace design excellence.Your day-to-day tasks will include:Global Guidelines Development & Management (50-60% of role after initial ramp-up)Platform & System AdministrationLead the program management of the website transition from the vendors, ensuring seamless migration and enhanced functionalityServe as primary administrator for the platform, managing updates, corrections, and ongoing system optimizationRemediate legacy content inconsistencies and errors from previous Front Office and Tech & Ops contributionsMaintain and update design guidelines application processes, including managing exceptions based on line of business requestsStandards Development & Coordination Program manage the development and implementation of new and revised guidelines across multiple areas including, but not limited too:Client Center GuidelinesDesign & Build reduced Guidelines for local leadership teamsLine of Business and Select GuidelinesEnvironmental Graphic Design (EGD) GuidelinesElevator Lobby GuidelinesGood/Better/Best tiered standardsHydration station GuidelinesWellness, Lactation, Medical, and Prayer room standardsContent Enhancement & DocumentationCompile comprehensive furniture, finishes, and lighting specifications (cut sheets) with cost data organized by regionDevelop standardized deliverable examples including furniture packages for Architect of Record (AoR) useCreate and maintain Architect Onboarding presentation materialsCoordinate amenities metrics and space allocation percentages with the Amenities DepartmentManage integration of sustainability content and updatesMaintain references to strategic partners' standards (Engineering, Resilience, Technology, A/V, Security, etc.)Research & Development / Sample Coordination (20-25% of role)Material Library ManagementSupport the Global Design team in maintaining a relevant, organized, and forward-looking material and sample libraryReview and categorize existing samples, distinguishing between active-use materials and research-focused specimensOrganize and archive research materials, photos, and insights from international design events and industry visitsInnovation & Vendor ResearchConduct proactive research into emerging products, finishes, and vendors to expand design solutions across all budget categoriesEngage with vendors and collaborate with architects to identify innovative materials and applicationsProgram manage prototyping initiatives for new millwork solutions in coordination with the Global Design TeamCapture and document knowledge from key design industry events and trade showsDocument Control & Administration (15-20% of role)Archive ManagementLead the review and update of project archives from recent years (1-2 year lookback)Maintain centralized archive repository systemsEnsure current project records remain organized, accessible, and up-to-dateConvert documents to PDF format and manage distribution to stakeholders as requestedDesired experience and technical skills:Requirements:Bachelor’s or Master’s degree in Architecture, Interior Design, Interior Architecture, or a related design discipline7–10 years of professional experience in architecture and workplace strategyDemonstrated experience developing and managing corporate design standards or guidelinesStrong understanding of commercial interior design, workplace strategy, and space planning principlesProficiency with digital platform administration and content management systemsAdvanced knowledge of design documentation, specifications, and industry standardsFamiliarity with document management systems such as ACC/Autodesk Construction Cloud and Microsoft TeamsWorking knowledge of sustainability frameworks and workplace wellness standardsStrong program management, organizational, and stakeholder management skillsAbility to manage multiple concurrent initiatives with strong attention to detailExcellent written and verbal communication skills across diverse teams and geographiesKnowledge of furniture, finishes, lighting, and materials specificationsUnderstanding of cost implications across tiered design frameworksStrong problem-solving skills and ability to synthesize complex information into actionable guidanceSelf-directed and collaborative work style with adaptability to evolving business needsPreferred:Experience with Satori or similar workplace/design standards platformsExperience supporting global workplace or corporate real estate portfoliosFamiliarity with prototyping initiatives and materials research programsPassion for emerging workplace trends, innovative materials, and design technologyExperience coordinating across creative teams, strategic partners, and operational stakeholdersThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Expected compensation for this position:170,000.00 – 190,000.00 USD per yearFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –New York, NYIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: New York, NYType: Full time