Veterinary Receptionist

Reception Position

Animal Hospital of Signal Mountain is looking to add an experienced talent to our growing team! We are currently a five-doctor GP small animal practice that offers boarding and grooming, as well as retail products. Due to growth and need, we are looking to add a 2nd-shift receptionist with a strong work ethic and attention to detail. To accomplish this, we will be adding to our team of dedicated client service representatives.

The ideal AHSM candidate:

• 4-6 years of experience in a small animal general practice setting
• 1 – 2 years of experience in an Urgent Care / Emergency room setting
• Windows Product knowledge (Outlook, Word, Excel, and Teams) is a quick study when it comes to computers.
• Excellent communication and written skills, as well as customer relations skills
• A strong knowledge base of medial documentation, and education.
• Strong time management and organization, able to multitask and answer high-volume phones
• Strong attention to detail and documentation
• Able to multitask and maintain a calm environment
• Able to handle difficult conversations (cost, euthanasia, medical needs)
• Knowledge of Avimark Software Experience is a BONUS!
• Staff management experience, with payroll financial knowledge is not required but ensures growth and additional opportunities, and pay.
• Dedication to quality care for patients and stressful client situations.
• Be a self-starter and self-motivated
• Be able to think on your feet and work well unsupervised.

MUST be able to work 2nd shift 11 am to 8:30 pm.

• Full Time - 4 nights / week and 2 Saturdays a month
• Full Time - 5 nights / week NO WEEKENDS!

Wage and Extras:

· Based on the candidate's knowledge and experience in the veterinary field as well as shift worked, and management experience. The pay ranges from $16.00 to $20.00 per hour.

· Pet Discounts up to 50%

· Quarterly and monthly bonuses

· Education discounts/sponsorships and access to several educational opportunities

· Medical / Dental / Vision / Short Term / Long Term Disability/ Generous paid time off / Uniform

· Allowance / 401K and Match

What To Expect:

· 2nd shift, from 11:00 am – 8:00 pm, Monday – Friday, with Saturdays twice a month

· Be part of growing a new department and position within the hospital, having a part in setting protocols and standards of client service and patient care.

· Must be self-driven, able to stay calm during stressful situations and busy during down times.

· Be able to multitask, be open-minded, and be available to help where and when needed.