Veterinary Technician Supervisor, Emergency & Critical Care

Veterinary Technician Supervisor, Emergency & Critical Care
Salary: $70,000 - $75,000 | Gulf Coast Veterinary Specialists- Nasa Parkway| Webster, TX

We are seeking a ER/CC Technician Supervisor who is a dynamic leader with a proven track record of success, to oversee emergency veterinary technicians in a busy and fast paced emergency animal hospital.

For many years, Gulf Coast Veterinary Specialists (GCVS) has been a trusted leader in emergency and specialty veterinary medicine, providing advanced care, innovative treatments, and compassionate service to pets and their families across the region. In addition to its flagship hospital, GCVS proudly serves the community through its satellite location in Webster, Gulf Coast Veterinary Specialist- Nasa Parkway, extending access to specialty expertise and high-quality veterinary care closer to home. Equipped with advanced technology and supported by a collaborative team of veterinary professionals, the Webster hospital reflects GCVS's ongoing commitment to improving outcomes for pets while meeting the evolving needs of the communities it serves.

Compensation:

• $70,000 - $75,000 annually, based on experience and skillset

Full-Time Benefits Include:

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

Schedule:

• Full Time
  • Schedule: TBD
  • Schedule will vary to accommodate needs of a busy 24/7 ER department

Job Description:
The ER/CC Technician Supervisor is responsible for the standards of medical care, daily functions and efficiency, as well as the long-term goals and growth of the emergency technical staff for Gulf Coast Veterinary Specialists- Nasa Parkway (GCVS-NP) in Webster, TX. In addition, the Supervisor will manage and supervise the staff to ensure the high-quality standards of GCVS-NP are always met. This is a split role: 75% technical, 25% administrative.

Responsibilities:
People Management

• Oversight of up to 20 employees
• Maintains and monitors recruitment platform for all open emergency technical positions.
• Recruits new employees and participates in the selection process.
• Oversees the completion of employee orientation, training and annual performance appraisals.
• Coaches and mentors employees and identifies continuous learning and skill building needs alongside the Learning and Development team.
• Assists with the implementation of performance-based incentive and rewards and recognition programs.
• Assists with mediation of conflict and maintains employee morale.
• Tracks and maintains current licensures for all RVTs.
• Works closely with the Hospital Director to oversee staffing needs including hiring, training, disciplining and terminating as required.

Hospital Operations

• Assists and participates in the daily oversight of hospital functions pertaining to technical staff.
• Oversees technical staffing and scheduling via Dayforce to strategically plan and schedule support staff.
• Partners with the Hospital Director to continuously drive the hospital to maximize growth and revenue potential by optimizing technical staff scheduling.
• Partners with the Hospital Director to ensure OSHA and hospital safety standards and annual training are maintained within the respective department.
• Partners with Hospital Director to review incident reporting and risk management to perform root analysis and develop technical staff training.

Financial Duties

• Oversees all aspects of technical staff payroll processes.
• Manage missed punches, PTO, CE days, Bereavement and Sick time for technical staff.
• Partners with the HD/Specialty Supervisor in oversight of inventory for specified departments.
• Submits expenses as necessary for processing.
• Oversees staff labor as compared to budget alongside Hospital Director.

Technology Support

• Remains current on all facets and features of EzVet & Smartflow (hospital operating system).
• Communicates as necessary with Emergency technical staff regarding planned updates, shutdowns, equipment replacement/upgrades, etc.
• Maintain technical staff training for hospital operating systems.

Employee Resource Management

• Works closely with the Hospital Director in all areas of employee resource management including recruiting, candidate interviews, candidate selection, and pre-hire processes.
• Works closely with hospital team leaders in reviewing/discussing employee performance concerns. Maintains employee management and disciplinary documentation.
• Maintains annual employee calendars of paid time, CE funds used, uniform allowances and keeps employees informed of account balances.

Qualifications:

• 3-5 years of Supervisory experience in a veterinary setting required.
• Minimum of 5 years’ experience as a veterinary technician in an Emergency or Specialty environment
• Experience as a Licensed Technician in a tertiary Veterinary setting strongly preferred.
• Strong administrative and managerial skills with a positive, adaptable attitude .
• Detail-oriented yet able to see the big picture .
• Maintains confidentiality and handles animals with care and skill.
• Proficient in veterinary procedures (CPR, blood-draws, medication administration, patient triage).
• Effective communicator with strong teamwork and independent work capabilities.
• Skilled at multitasking, decision-making, and producing high-quality work.
• Fluent English skills (speaking & reading) are required for the role ; fluency in multiple languages a plus!

About GCVS
GCVS is a leader in specialized care for companion animals, recognized for our dedication to excellence and collaboration with the veterinary community. Our mission is to provide the highest standard of care through advanced diagnostics, innovative treatments, and compassionate service. We would love to hear from dedicated professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for!

Nearby Communities
GCVS in Webster, TX attracts veterinary professionals from throughout the Greater Houston and Gulf Coast region, including:

• Houston, TX
• Pasadena, TX
• Pearland, TX
• Friendswood, TX
• League City, TX
• Clear Lake, TX
• Alvin, TX
• Dickinson, TX
• Seabrook, TX
• Kemah, TX
• Texas City, TX
• Santa Fe, TX

About Ethos Veterinary Health  
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.  

Join Us  
At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.  

Equal Opportunity Employer  
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.