Field Service Technician

Job Description Field Service Technician | Wireless Communications \n \n About Our Client \n Our client is a leading national provider of wireless voice, data, and video communications solutions, with more than four decades of industry experience and a network of branches across North America. Working with top-tier manufacturers including Motorola, Kenwood, Avigilon, Milestone, Axis, and Hanwha, they design, install, and support mission-critical communications systems for public safety agencies and enterprise customers. They are known for a service-first culture and a deep investment in the growth of their people. \n \n The Opportunity \n Technicians are the heart of every service location. In this role, you will install and support wireless communications systems and serve as the face of the company in front of customers. We are looking for a dependable, customer-focused professional who takes pride in quality work, is eager to keep learning, and brings the technical skill to solve challenging customer needs. \n \n What You Will Do \n \n Create basic programming codeplugs (fewer than 12 channels) \n Perform basic mobile installations, including radios, antennas, modems, and DC-DC converters \n Troubleshoot and repair two-way radios and related wireless equipment, including power supplies and antennas \n Deliver exceptional service while meeting customer expectations for quality, performance, timeliness, and cost-effectiveness \n Represent the company with a professional attitude and appearance at every customer interaction \n Some regional or overnight travel and on-call hours may be required \n \n \n What You Bring \n \n Basic electronics background (12V and/or low-voltage systems) \n RF, telecommunications, or networking experience is a plus \n Two-way radio experience is highly valued \n Excellent communication skills, a strong sense of reliability, and a customer service mindset \n Proficiency in Microsoft Office (Outlook, Word, Excel) \n Valid driver’s license \n Willingness to learn and grow with the team \n Successful completion of a drug screening, motor vehicle record check, and background check \n \n \n Why This Role \n \n Highly competitive compensation \n Medical, dental, and vision insurance \n Company-paid life and short- and long-term disability insurance \n Paid holidays and generous paid time off \n Matching 401(k) plan \n Company vehicle \n Extensive on-the-job training, with fees covered for most professional certifications \n Tuition reimbursement \n Employee referral bonus \n \n \n KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro2 \n