Sr Manager, Building Services

DESCRIPTION

Driven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team!

POSITION PURPOSE

The Senior Manager, Building Services is responsible for the leadership, planning, and execution of building services and facilities operations across designated Company locations, including manufacturing, warehousing, and corporate facilities. This position provides overall leadership for the Building Services team and ensures Company facilities, building systems, grounds, and related infrastructure are maintained safely, reliably, efficiently, and in accordance with applicable regulatory, quality, and Company requirements.

The Senior Manager establishes priorities and standards for preventive maintenance, repairs, building services, sanitation, facility projects, and vendor management while balancing operational needs, cost, safety, compliance, and business continuity. This position leads and develops Building Services personnel and partners closely with Operations, Quality, Engineering, Finance, and other internal stakeholders to support the needs of the business.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Provide overall leadership and direction for Building Services across assigned Company facilities, including manufacturing, warehousing, and corporate locations.
• Lead, develop, and hold accountable Building Services personnel responsible for facility maintenance, repairs, sanitation, porter services, and related building support activities, including establishing priorities, schedules, staffing plans, capital plans, and performance expectations.
• Oversee the maintenance, repair, and reliable operation of buildings, grounds, utilities, and facility systems, including HVAC, electrical, plumbing, water treatment, fire/life-safety systems, and other building infrastructure.
• Develop and maintain effective preventive maintenance and inspection programs to improve facility reliability, minimize downtime, identify risks, and ensure timely resolution of building and equipment issues.
• Plan and oversee facility renovations, repairs, installations, and other maintenance or capital projects, partnering with internal stakeholders to establish requirements, schedules, and operational considerations.
• Manage external contractors, vendors, landlords, and service providers, including scopes of work, competitive bidding, scheduling, service delivery, performance, and cost effectiveness.
• Ensure Building Services activities and required documentation comply with applicable Company policies and procedures, SOPs, GMPs, safety requirements, regulatory requirements, and building codes; promote safe work practices across the function.
• Oversee sanitation, waste, recycling, and other building services programs to ensure appropriate service levels and support business needs.
• Develop and manage the Building Services operating budget and contribute to capital and long-term facility planning, including forecasting maintenance, repair, infrastructure, and equipment needs.
• Establish and monitor Building Services performance measures, identify opportunities to improve processes, reliability, service, and cost effectiveness, and implement consistent practices across supported locations.
• Build effective cross-functional relationships and serve as a key point of escalation for significant facility issues to minimize disruption to manufacturing, distribution, and business operations.
• Perform other duties and responsibilities as assigned.

PERFORMANCE MEASUREMENTS

• Safe, reliable, and compliant operation of Company facilities and building systems.
• Timely and cost-effective completion of preventive maintenance, repairs, facility projects, and service requests.
• Effective leadership, development, scheduling, and performance management of Building Services personnel.
• Effective management of operating budgets, vendors, contractors, and facility-related expenditures.
• Continuous improvement in facility reliability, service levels, operational efficiency, and Building Services processes.

QUALIFICATIONS

EDUCATION/CERTIFICATION

• Bachelor's degree in Facilities Management, Engineering, Construction Management, Project Management, Business, or related field preferred; equivalent combination of education and relevant experience will be considered.
• Relevant facilities, safety, building systems, or project management certifications are a plus.

REQUIRED KNOWLEDGE

• Strong knowledge of commercial and industrial building systems, including HVAC, electrical, plumbing, utilities, fire/life-safety systems, building controls, and general facility infrastructure.
• Knowledge of preventive maintenance, facility reliability, work-order management, and building inspection practices.
• Understanding of workplace safety, applicable building codes, and regulatory requirements related to facility operations.
• Knowledge of facility project management, vendor/contractor management, competitive bidding, and service agreements.
• Understanding of GMP requirements and facility operations within a regulated manufacturing environment preferred.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.

EXPERIENCE REQUIRED

• 7–10 years of progressively responsible experience in facilities management, building services, industrial maintenance, or a related field.
• 5+ years of people leadership experience, including responsibility for performance management, coaching, staffing, and work prioritization.
• Demonstrated experience overseeing facility maintenance and preventive maintenance programs within a commercial, manufacturing, and/or distribution environment.
• Experience managing facility projects, contractors, vendors, operating budgets, and competing operational priorities.
• Experience leading through a supervisor or manager and/or supporting a unionized workforce preferred.

SKILLS/ABLITIES

• Strong leadership and people-management skills with the ability to lead, develop, coach, and hold technical associates and people leaders accountable.
• Strong planning, organizational, and project-management skills with the ability to prioritize multiple operational and project demands.
• Strong technical troubleshooting, critical-thinking, problem-solving, and decision-making skills, including the ability to respond effectively to urgent facility issues.
• Strong financial and business acumen with demonstrated ability to manage budgets, expenditures, vendors, and cost-effective solutions.
• Excellent communication and interpersonal skills with the ability to build effective relationships and collaborate across all levels and functions of the organization.
• Strong attention to detail with the ability to maintain accurate documentation and operate effectively in a fast-paced, regulated environment.
• Ability to travel between Company locations as required.

WORKING CONDITIONS

• No significant or unpleasant conditions

SALARY RANGE:

• $115,000 - $125,000 annually plus bonus

BENEFITS

PDI is pleased to offer comprehensive and affordable benefits for our associates, which includes:

• Medical, behavioral & prescription drug coverage
• Health Savings Account (HSA)
• Dental
• Vision
• 401(k) savings plan with company match and profit sharing
• Basic and supplemental Life and AD&D insurance
• Flexible Spending Accounts (FSAs)
• Short & long-term disability
• Employee Assistance Program (EAP)
• Health Advocacy Program

PDI also offers many voluntary benefits such as: Legal services, critical illness, hospital indemnity, accident coverage, ID theft and fraud protection, pet insurance and employee discounts.

At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide associates with paid time off programs including: sick & safe leave, vacation, company & floating holidays, paid parental leave, and depending on the position we also offer summer hours and flex place/flex time options.