Porter

Job Description

Job Description

Company Overview
At IHOP of Greater New Orleans Area, we are more than just a restaurant; we are a thriving community of dedicated and passionate individuals. Our commitment to creating and maintaining a great work environment ensures that every team member can thrive and grow with us. Located in the heart of the Greater New Orleans area, Ruby Enterprises offers a vibrant company culture and meaningful connections with our local community. Join us and be a part of something special.

Job Summary
As an IHOP Porter/Combo, your primary responsibility is to maintain cleanliness and sanitation throughout the restaurant, with a specific focus on dishwashing and kitchen cleanliness. You will play a vital role in ensuring a clean and organized environment for guests and staff. Your duties include washing dishes, utensils, and kitchen equipment, as well as assisting with general cleaning tasks in the dining area and kitchen. Additionally, you will help restock supplies and collaborate with the kitchen and serving staff to maintain a smooth flow of operations. Your dedication to cleanliness and hygiene is essential in upholding IHOP's high standards and providing an exceptional dining experience for our guests.

Responsibilities

• Develop and maintain professional functional working relationships with IHOP Team Members and guests.
• Clear, clean and reset tables and clean chairs, booths and floors after guests leave.
• Pick up, sort and wash all china, silverware, glassware, pots, pans, utensils, etc.
• Follow dish machine and/or sink procedures per IHOP SOP.
• Unload, un-box, rotate and store food, equipment and supplies as necessary.
• Stock and rotate all needed supplies in the service areas and dining room.
• Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation and safety guidelines.
• Dispose of all trash properly.
• Check restrooms hourly to ensure proper stocking levels of supplies and the cleanliness of the facilities.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.

Qualifications

• Porter/Combo roles can be physically demanding, so candidates should be able to stand for extended periods, lift heavy objects, and perform repetitive tasks comfortably.
• The ability to thoroughly clean and sanitize dishes, utensils, and kitchen equipment is crucial for maintaining hygiene standards.
• Porters/Combos need to work efficiently to keep up with the pace of the restaurant's operations, particularly during busy shifts.
• Keeping dishwashing and cleaning areas well-organized and ensuring items are returned to their proper places is essential.
• Punctuality and consistency are highly valued in these roles, as timely completion of tasks is important for overall restaurant operations.
• A commitment to following safety guidelines and using appropriate protective equipment, such as gloves and aprons, is essential.
• Porters/Combos often work closely with kitchen and serving staff, so being a cooperative and communicative team member is important.
• Some roles may require basic math skills for counting and recording inventory or orders.
• The ability to adapt to changing tasks and priorities during a shift, such as assisting with food preparation or cleaning duties, is beneficial.
• Porters/Combos may work in a fast-paced and potentially high-stress environment, so the ability to remain composed under pressure is valuable.
• Having a polite and friendly demeanor is important.