Senior Member Experience Specialist - Remote
Guardian Service
- Remote job
Guardian Service is seeking a Senior Customer Service Representative to deliver exceptional personal lines service remotely. This role requires strong judgment and reliability, handling complex member servicing needs effectively. You will assist members in various capacities, including billing, coverage, and claims guidance, ensuring they receive the highest quality support throughout their experience. Join a collaborative team where your initiative and service orientation will contribute to transforming the personal insurance experience. #J-18808-Ljbffr Guardian Service
- Humana Inc is seeking a Senior Consumer Experience Professional to enhance the delivery of consumer experiences... ...experience insights, guiding team members, and supporting experience improvement... ..., and strong communication skills. Remote work is possible, but occasional...Remote jobSenior
$71.1k - $97.8k
Humana Inc. is seeking a Senior Consumer Experience Professional in Denver, Colorado to enhance patient... ...involves managing insights, mentoring team members, and working with various departments... .... This position supports flexible remote work, with occasional travel, and offers...Remote jobSeniorFlexible hours- A prominent credit union is seeking a Member Experience Improvement Specialist to work remotely. The ideal candidate will collect and analyze member data to enhance their overall experience. This role requires a bachelor's degree and a solid background in research and analytics...Remote work
- Progyny, Inc. is seeking a Senior Product Manager to drive enhancements in digital and high-touch member experiences. This full-time role involves optimizing member touchpoints... ...collaborating with cross-functional teams in a remote setting. The ideal candidate will have 5-7...Remote jobSeniorFull time
- SCAN Group is looking for a Supervisor, Executive Escalations to oversee the Member Experience Champions, ensuring effective management of high-risk member escalations. This remote role involves supervising workflows, coaching team members, and ensuring compliance with...Remote jobSenior
- Texas Dow Employees Credit Union is seeking a Member Service Representative to create a memorable member experience by enhancing relationships through proactive outreach. This role involves processing various accounts and loans, educating members on solutions, and resolving...Senior
- A financial services organization based in Texas is seeking a Member Service Representative to enhance member experiences through proactive outreach and solution delivery. The ideal candidate will have at least 3 years of experience in banking, strong communication skills...Senior
$25.31 - $35.41 per hour
Wescom Central Credit Union is seeking an experienced member service representative to provide consultative services to our members in... ...requires strong customer service skills and prior financial experience. Competitive salary range from $25.31 to $35.41 per hour is offered...SeniorHourly pay$90k - $110k
Arlo is seeking a Senior Member Support Manager to lead their Member Advocate team. This fully remote role requires managing team performance, enhancing member experience, and developing scalable training programs. Ideal candidates have 4-6 years of customer support management...Remote jobSenior- Progyny Inc. is seeking a Senior Product Manager for Member Experience to enhance the digital and high-touch interactions for millions of members. The role requires collaboration with Product leads and cross-functional partners to optimize member touchpoints. Ideal candidates...Remote jobSeniorFull time
$104k - $177k
Title and Summary Senior Specialist, Experience Researcher Overview At Mastercard, we believe that the... .... The Experience Researcher is a key member of the team responsible for shaping and... ...and surveys; moderate in‑person and remote sessions; and collaborate with third‑...Remote workSeniorFull timeTemporary workFlexible hours- ...technology service provider is seeking a Remote Customer Care Specialist based in Las Vegas. In this role, you will engage with members through phone, email, and chat to support their needs and enhance their overall experience. Responsibilities include managing membership...Remote job
- TX Health Benefits Pool is seeking a Member Experience Escalation Advocate in Austin, Texas, to resolve complex service escalation issues for... .... The position allows for flexible work arrangements, 100% remote, and requires residence in Texas. Ideal candidates should have...Remote jobFlexible hours
- First Entertainment is seeking a Member Experience Representative to provide exceptional member services. This remote role requires knowledge of digital tools and a focus on cultivating member relationships. Candidates should have 2 years of relevant experience and strong...Remote job
- GTE Financial is looking for a Member Experience Advocate I to join their team in Arizona. This role involves managing inbound calls, resolving... ...in tools like Microsoft Word and Excel. This position is remote but requires a quiet and capable workplace with high-speed internet...Remote job
$60k - $75k
...services company seeks a Financial Operations Specialist to provide exceptional support for investment transfers and resolve member inquiries. This role requires 2-3 years in... ...services with a strong focus on customer experience. Responsibilities include managing member requests...Remote jobFlexible hours- ...provide strategic financial insights and support data-driven decisions. You will partner with leaders in Marketing, Digital, and Member Experience to develop ROI models and guide investment decisions. The role requires a Bachelor's degree and at least 7 years of finance...Remote jobSenior
- Dormont Manufacturing Co is seeking a Member Service Representative II in Kentucky. This... ..., while ensuring a positive member experience. The ideal candidate will demonstrate excellent... ...position may require both onsite and remote work based on business needs. #J-18808-...Remote workFull timeWork at office
$41.6k - $57.6k
...2E Alignment Healthcare USA, LLC is looking for a Fully Remote Customer Experience Specialist who will play a crucial role in providing compassionate,... ...alongside a commitment to exceptional service and support for our members. #J-18808-Ljbffr E2E Alignment Healthcare USA, LLCRemote job- Patelco Credit Union is hiring a Teller (Senior Member Service Representative) in San Leandro, California. The role involves delivering... ...candidates should have at least 1-2 years of customer service experience and strong communication skills. Competitive compensation and...Senior
$48k - $55k
The Role: The Member and Provider Experience Specialist serves as the first point of contact for members and healthcare providers, delivering high-quality... ...matching Career growth and development opportunities Remote capabilities Work Hours will be Monday - Friday 9am -...Remote workMonday to Friday$71.1k - $97.8k
Humana Inc in Austin, Texas is searching for a Senior Consumer Experience Professional to drive improvements in consumer experiences. This role requires managing experience insights to shape end-to-end journeys, partnering across various teams to ensure quality outcomes...Remote jobSenior- Humana Inc in Columbus, Ohio is looking for a Senior Consumer Experience Professional to enhance the consumer experience through data analysis and collaboration. The role emphasizes translating insights into actions that improve consumer journeys, requiring strong analytical...Remote jobSenior
$30.22 - $42.31 per hour
Member Experience Improvement Specialist - Remote Join to apply for the Member Experience Improvement Specialist - Remote role at Northrop Grumman Federal Credit Union. Pay range: $30.22/hr to $42.31/hr Summary of Primary Functions Responsible for collecting and analyzing...Remote jobWork at office- Humana Inc is seeking a Senior Consumer Experience Professional in Sacramento, California. This role focuses on enhancing patient experience by analyzing... ...and expertise in interpreting experience data. This remote position may require occasional travel for training and...Remote jobSenior
- Humana Inc is seeking a Senior Consumer Experience Professional to enhance the consumer experience via insightful data analysis. This role involves... ...focus on data analysis and collaboration. This position is remote, though occasional travel to Humana's offices is needed for...Remote jobSenior
- Humana Inc is seeking a Senior Consumer Experience Professional to enhance consumer experience through data analysis and insights. This role requires managing experience data like NPS and CAHPS, collaborating across teams, and presenting insights to guide improvement projects...Remote jobSenior
- Humana Inc is looking for a Senior Consumer Experience Professional in Atlanta, Georgia. This role is crucial for enhancing consumer experience by... ...and communication skills. This position involves remote work, with occasional travel to Humana's offices for training...Remote jobSenior
- Humana Inc. is seeking a Senior Consumer Experience (CX) Professional to enhance consumer experience through data analysis and collaboration. Responsibilities... ..., communication, and partnership skills. The role offers a remote position with occasional travel to offices for training or...Remote jobSenior
$120k - $130k
Senior Account Director, Member Experience & Retention - SeeAll Marketing Alliance About the ANA The ANA’s (Association of National Advertisers) mission... ...programs. Location New York City (4 days in-office, Fridays remote) About Membership The Membership team is at the...Remote workSeniorCasual workFlexible hours
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