Field Engineer
Robert Half
Job Description
Job Description
We are looking for a Field Engineer to support customers, internal sales teams, and service partners by providing practical technical expertise that strengthens product adoption and long-term account growth. This role focuses on evaluating fluid system applications, recommending effective solutions, and helping customers improve reliability and performance. Based in Mountainside, New Jersey, the position also partners with cross-functional teams to advance custom solution opportunities and contribute technical insight to strategic initiatives.
Responsibilities:
• Build demand for priority products and service offerings by aligning technical recommendations with customer application needs.
• Serve as a technical resource for installed systems, including issue review, return support, troubleshooting guidance, and field-based problem resolution.
• Assess customer fluid systems, identify performance or efficiency gaps, and document findings with solution-focused recommendations.
• Support customers with engineering-related assistance such as maintenance guidance, system adjustments, and application troubleshooting.
• Create and deliver tailored technical presentations that address customer challenges and demonstrate the value of proposed solutions.
• Partner with sales and customers to identify custom fabrication opportunities, including development of drawings, quotes, and P& ID documentation.
• Recommend appropriate products for specific operating environments and application requirements.
• Provide technical training and application support to internal teams and customers on product use and best practices.
• Work closely with peer engineers and business partners to share knowledge, refine solutions, and support broader marketing or operational initiatives.
Benefits:
- Medical
- Vision
- Dental
- 401K
- PTO
· Bachelor’s Degree in Engineering or equivalent technical degree program/industry experience
· 1+ years of experience preferred but not required.
· Complete Field Engineering Base Training Requirements per Swagelok SI-00820 Field Engineering Program.
· Ability to interpret and understand customer applications to develop P& ID and fluid schematics.
· Skills to solve complex problems and complete projects using problem solving methods to make sound engineering decisions.
· Ability to identify and assess new opportunities for the SSC, and work with customers as part of the sales or services process.
· Clear and effective communication skills.
· Good presentation skills.
· Proficient in Microsoft business applications (Word, Excel, PowerPoint, Visio and Outlook) and use of various technical calculation software.
Familiar with current engineering drawing platforms (SolidWorks, AutoCAD).
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