Retail Store Manager

OverviewAbout usRural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.How we reward you401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%Healthcare plans to support your needsVirtual doctor visitsAccess to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program15% Associate DiscountDave Ramsey's SmartDollar ProgramAssociate Assistance ProgramRK Cares Associate Hardship Program24/7 Chaplaincy ServicesCompany paid YMCA Family MembershipResponsibilitiesWhat You'll doThe Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainingsAnalyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experienceManage and grow BOPIS (buy online, pick up in store) sales with associates and customersThrough collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectivesTeach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experiencePossess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the storeCreate and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedbackBuild confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goalsPresent information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedbackActs as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store complianceUphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to youManage store budget for daily operations and initiatives to achieve business objectives tied to the P&LDrive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing developmentHold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are metEnsure attractive, safe, and accurately priced merchandise displaysResponsible for the maintenance and upkeep of the building and groundsResponsible for effectiveness of technology to ensure a seamless customer experience across all channelsDemonstrate effective and consistent communications and interpersonal skillsDemonstrate effective problem-solving and analytical skillsMaximize inventory, cash control, and loss prevention techniquesMay be required to cross train and perform other dutiesSUPERVISORY RESPONSIBILITIESSupervise and direct the assistant managers, department managers, and store associatesHas authority into the job status of associates: hiring, firing, promotions, and assignmentsQualificationsEssential Qualities for Success2+ years retail management experienceBe an outgoing self-starter who enjoys working with peopleComputer knowledge in Excel and WordProficient user of computer software systemsAbility to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficientAbility to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented mannerAbility to work independently without supervisionAbility to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictatesMust meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirementsAbility to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculatorAbility to operate retail scanner, forklift, pallet jack, ladder, and other retail equipmentPHYSICAL REQUIREMENTSGood visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittentlyAbility to stand and/or walk for long periods of timeAbility to use a ladder and/or pallet jackClose vision for computer workRepetitive wrist movements on keyboardAbility to walk up and down stairs multiple times per dayAbility to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.MinMaxWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit