Lead Data Center Technician

Lead Data Center Technician

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Data Center Technician based in United States.

This is a hands-on leadership role supporting customer deployments and infrastructure projects in active data center and critical-environment settings. You will lead technicians and helpers while remaining directly involved in rack-and-stack, structured cabling, installation, remediation, and cabinet closeout activities. The role combines field leadership with technical execution, quality control, documentation, and customer-site coordination. You will work from rack elevations, cable schedules, port maps, drawings, runbooks, and field instructions to deliver reliable deployments. The position is highly travel-intensive, with approximately 75–90% nationwide travel and extended assignments. Success requires strong judgment, disciplined execution, safety awareness, and the ability to identify and escalate issues before they affect project timelines or quality.

Accountabilities

• Lead daily field activities for technicians, helpers, and subcontractors, assigning work, monitoring progress, and keeping the crew aligned with project requirements.
• Perform hands-on rack-and-stack activities, including equipment staging, cabinet preparation, server and switch installation, cable management, and cabinet closeout.
• Install, route, dress, label, connect, test, and troubleshoot copper and fiber-optic cabling according to drawings, port maps, cable schedules, and work instructions.
• Inspect completed work for label accuracy, port assignments, bend radius, cable dressing, cleanliness, slack, test results, photographs, and overall workmanship, correcting issues promptly.
• Capture and maintain accurate project documentation, including serial numbers, asset tags, MAC addresses, photographs, completion records, redlines, test results, and issue logs.
• Provide clear daily status updates covering completed work, blockers, rework, open items, risks, and next steps, while escalating scope conflicts and unexpected field conditions early.
• Maintain safe and professional conduct in secure customer environments, including PPE usage, housekeeping, access requirements, confidentiality, and appropriate stop-work authority.
• Complete required security awareness training, follow applicable company policies and procedures, and identify and escalate security risks for remediation.
• Support other field, deployment, or infrastructure activities as assigned.

Requirements

• At least 4 years of experience in data center operations, telecommunications, structured cabling, low-voltage installation, or network infrastructure deployment.
• Demonstrated experience leading technicians, helpers, subcontractors, or small field crews while remaining actively involved in technical work.
• Practical knowledge of copper and fiber-optic cabling, rack installation, server and switch installation, cable management, labeling, testing, troubleshooting, and remediation.
• Ability to interpret and apply rack elevations, cabinet IDs, U positions, port maps, cable schedules, drawings, runbooks, checklists, and field instructions.
• Working knowledge of fiber cleaning and inspection, connector care, polarity, bend radius, VFL/OLTS/OTDR fundamentals, wiremap, and basic copper testing concepts.
• Strong quality-control, documentation, communication, problem-solving, and customer-service skills, with the judgment to verify conditions before proceeding.
• Ability to work independently while coordinating effectively with field teams, customers, project stakeholders, and subcontractors.
• Valid driver's license and readiness for rental vehicles and approximately 75–90% nationwide travel, including overnight and extended assignments.
• Flexibility to work 10–12 hour shifts, nights, weekends, maintenance windows, and other nonstandard deployment schedules when required.
• Ability to lift and carry up to 50 pounds and work safely in active data center and construction environments.

Benefits

• Unlimited paid time off (PTO).
• Incentive compensation plans for all employees.
• Company-funded 401(k) contributions.
• Zero-cost employer-covered health insurance.
• Annual Bring Your Own Device (BYOD) reimbursement of up to $500.
• Paid parental leave.
• Transparent and collaborative culture with one-on-one coaching, performance reviews, and ongoing feedback.
• Inclusive, respectful, and high-performing work environment.
• Salary: $99,840–$135,200 base salary for positions in New York City, plus potential bonus and/or commission opportunities; compensation may vary in other locations.
• Salaried, non-exempt status with eligibility for overtime pay at 1.5 times the regular rate for hours worked over 40 in a workweek, in accordance with applicable law.