Fulfillment Center Manager

Fulfillment Center Manager

Hi there, we're Article. Since 2013, we've been creating remarkably better furniture experiences one sofa at a time. We're now on the hunt for a talented, enthusiastic leader to lead and successfully grow the new expansion of our Patterson, California location. As a Fulfillment Center Manager, you'll consistently oversee the day-to-day operations of the warehouse and Drayage operations to ensure we create "Remarkable Experiences" for our customers and our warehouse team.

The Operational Reality: This is our largest hub—a high-volume, 712,000 sq. ft. facility experiencing massive expansion. To be successful, your background must mirror our specific industrial realities.

We are strictly looking for leaders with proven experience in:

• Large Box & High SKU Complexity: Managing strict inventory control, cycle counting, and space consolidation for 3,000+ large, heavy-boxed SKUs.
• Heavy Inbound Volumetrics: Orchestrating high-velocity ocean container logistics averaging 30+ trucks daily.
• Fleet & DOT Compliance: Managing drivers, fleet equipment, and strict DOT compliance/log oversight.
• High-Risk Safety: Maintaining an iron-clad safety culture in an environment dense with motorized equipment and 3rd party labor solutions.

Patterson is at a turning point, moving past simple growth and into a phase of true evolution. We need a leader who sees this bigger picture. In this role, you aren't just managing a facility; you're overseeing the final, most important step of a customer's journey. For us, a delivery isn't just a box on a truck—it's the centerpiece of someone's home, and we need a leader who treats it with that level of significance. As the architect of our local growth, you will balance these heavy logistics with the mentorship of a rapidly growing team, ensuring that every sofa that leaves our dock is a win for the customer.

Schedule: Monday - Friday

Location: 400 Park Center Drive, Patterson, California, 95363, US

Building size: 712,000 SQ FT

Team Size: 1 Operations Manager 3 Supervisors 22 Hourly Particles

This, of course, will grow with the expansion!

To ensure you are set up for success, you'll start with an immersive onboarding experience:

• The Article Way: You will train at one of our established Fulfillment Centers (typically for 2 weeks). This is where you'll learn our systems, soak up our culture, and see "Remarkable Experiences" in action before leading the charge in Patterson.

What You'll Do:

• Scale our Largest Hub: Own the end-to-end operations for our largest fulfillment center, seamlessly integrating warehouse and drayage functions with an ownership mindset.
• Architect a High-Performing Team: Lead the full talent lifecycle—recruiting, onboarding, and training—to build a world-class team from the ground up.
• Develop Future Leaders: Directly manage and mentor a leadership tier of 3–6 Supervisors/Managers, focusing on robust succession planning and professional growth for a total team of 40+.
• Drive Data-Backed Results: Monitor and report on complex KPIs across safety, customer experience, and productivity to ensure we are constantly "sharpening the saw."
• Cross-Functional Collaboration: Partner with internal departments to launch new initiatives and resolve regional logistics challenges with speed and precision.
• Champion Safety & Compliance: Foster a "Safety First" culture by ensuring strict adherence to local, state, and federal regulations, including vehicle and driver log oversight.
• Operational Stewardship: Oversee regional procurement, vendor relationships, and labor management (including payroll and overtime) to ensure fiscal responsibility.
• Problem Solve with Urgency: Investigate and act on safety or customer service bottlenecks to maintain the "Remarkable Experience" our customers expect.

Who You Are:

• A Decade of Scale: 10+ years of leadership in high-volume Warehousing or Logistics. You've successfully navigated the complexities of managing 500k+ sq. ft. of space and teams of 30+ associates.
• Transportation Mastery: 10+ years of experience managing drivers and fleet equipment, with a rock-solid understanding of DOT regulations and compliance.
• Operational Precision: A proven track record in inventory control and process optimization. You don't just follow workflows; you refine them.
• Tech-Savvy Leadership: High proficiency with WMS (Warehouse Management Systems) and the Google/Microsoft Office suites to drive data-informed decisions.
• Relational Intelligence: Exceptional interpersonal skills. You're as comfortable partnering with executive stakeholders as you are coaching your team on the floor.
• The Expansion Mindset: You are highly organized, process-oriented, and possess the "entrepreneurial grit" to juggle multiple priorities during a major site expansion.
• Communication Excellence: Professional fluency in English (written and verbal) to lead meetings, draft reports, and represent Article locally.

The Logistics

• Travel Requirements: Possess a valid Driver's License and Passport. Willingness and ability to travel as needed to provide hands-on support across our regional network.
• Availability: Flexibility with working hours to support our multi-shift operations
• Right to Work: You are legally authorized to work in the US.
• Safety First: Successful completion of a pre-employment drug & alcohol test and a criminal background check (Article participates in E-Verify).

Perks & Benefits:

• Benefits-eligible (First day of employment)
  • Medical, Dental, & Vision coverage
  • Life Insurance
  • Disability insurance
• Vacation, Holidays & Sick/Wellness Days
  • 48 hours Sick/wellness (6 days, accrued annually)
  • 8 paid holidays + 1 Inclusion & Diversity day
  • 160 hours (4 weeks) paid vacation (accrued annually)
• Other Benefits/Perks
  • 4% 401K matched contribution
  • Paid maternity and parental leave
  • 45% Employee discount + 15 % family & friends discount
  • We believe in Winning Together. When Article hits its annual financial goals, eligible employees will receive a cash bonus.

The target salary for this role is $120,000 to $140,000. The actual base pay can increase beyond this range, and will be based on various factors, including transferable skills, training and certifications, work experience, business needs and market demands.

About Article

Hi there, we're Article. Since 2013, we've been redefining the furniture industry one sofa at a time.

Where we're based:

• HQ: Vancouver, BC
• Asia HQ: Ho Chi Minh City, Vietnam
• Fulfillment centres: Calgary, Jacksonville, Richmond, & Patterson
• Retail Stores: Vancouver (open), San Francisco, Bellevue & Toronto (opening soon), with more locations opening in 2027.

Artificial Intelligence (AI) in Hiring: At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you. From us, you can expect that humans make hiring decisions.

Criminal Background Checks: Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted. The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.

Work Authorization: Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship. For US-based roles, Article participates in E-Verify