Clinic Services Representative I - Billing

Clinic Services Representative I - Billing Job Category Staff & Executive - Healthcare - Administrative Services Department RWJ - EBCHC Billing Overview New Jersey’s academic health center, Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives. Posting Summary Rutgers, The State University of New Jersey, is seeking a Clinic Services Representative I – Billing for the Eric B. Chandler Health Center at the Robert Wood Johnson Medical School. The primary purpose of the CSRI -Billing position is to coordinate and manage patient accounts within the Eric B. Chandler Health Center and its affiliates. Participates in the organization planning, and implementation of collection procedures. Maintains a system of billing, reporting, and recording. Among the key duties of this position are the following: Responsible for preparing reports to accurately identify all FQHC billable service. Generates electronic and hard copy insurance claims/patient statements from Practice Management System to ensure maximum reimbursement rates. Processes patient /insurance company payments. Assessment of A/R Report to identify delinquent patient accounts. Updates and processes patient insurance coverage discrepancies. Performs cashier responsibilities FLSA Nonexempt Grade 185 Salary Details Minimum Salary 28.470 Mid Range Salary 28.970 Maximum Salary 29.840 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs Position Status Full Time Working Hours Standard Hours 35.00 Daily Work Shift Day Work Arrangement This position requires a fully on-site work arrangement. Union Description Teamsters 97 Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience Four (4) years of office clerical experience, three (3) years of which shall have been in a physician, hospital or health center billing setting, including management of various types of insurance billing processes. Certifications/Licenses Required Knowledge, Skills, and Abilities Familiarity with the billing practices of Medicaid and Medicare required. Demonstrated ability to verbally communicate effectively with patient population, facility staff via telephone and in person regarding insurance and/or billing matters. Knowledge of medical and dental terminology is required. Preferred Qualifications Candidates having experience working in a Federally Qualified Health Center a plus. Physical Demands and Work Environment Physical Demands: Requires ability to lift and carry objects weighing up to 30 pounds, stooping and bending, ability to reach and grasp objects, manual dexterity, use of keyboard to enter data and video display terminal to receive/send information. Work Environment: Clinical/Laboratory/Office environment. Moderate noise level. Special Conditions Evening and weekend rotation required. Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: Supplemental Questions Required fields are indicated with an asterisk (*). * Do you have four (4) years of office clerical experience, three (3) years of which shall have been in a physician, hospital or health center billing setting, including management of various types of insurance billing processes? Yes No Required Documents Resume/CV Optional Documents Cover Letter/Letter of Application In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call View phone number on click.appcast.io or e-mail us. Rutgers University is an equal access/equal opportunity institution. 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