Pre-Install Copier Technician I

About the Role Canon U.S.A., Inc. in Norcross, GA is seeking a Pre-Install Copier Technician I (Tech, Config/Rem PreInstl I). The Pre-Install Technician I performs basic pre-install and setup of all assigned machines per Canon USA Pre-Install/Configuration Shop Standards. Begins OJT training in configuration. May also be required to complete basic used equipment evaluations. Continues to pursue development of technical skills via Canon training and OJT, and assists in other Logistics areas as assigned. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Your Impact Performs assigned pre-installs /configurations each day at or above the established benchmark for the model Maintains appropriate monthly average labor time for “S” calls, dependent on assigned work load and availability Achieves monthly accountability expectations for position (based on shop tech matrix) Maintains constant high level of work quality and consistent conformance with published standards Maintains all technical information and Canon property assigned Communicates well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines Assists and/or cross train in other Logistics functions as assigned Available to work overtime, as required, which may include weekends Consistently follows all documented shop processes and procedures Maintains shop cleanliness and security About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus less than one year of related experience Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-install experience as a temporary employee Good working knowledge of personal computers, general and office application software Basic understanding of networking Capable of accessing E-support via a computer and using other on-line tools Capable of updating System Software on Canon connected device Logical thinking possessing ability to learn and apply acquired knowledge Ability to gain working knowledge and aptitude on all current Canon MFDs Good technical and non-technical communication skills Demonstrates a willingness and is successful at working in a team environment Demonstrates a positive work attitude Strong communication skills Begins OTJ Training in configuration of MFDs within segments 1-7. (Seg 1: Up to 20 PPM, Seg 2: 21 – 30 PPM, Seg 3: 31-40 PPM, Seg 4: 41-69 PPM, Seg 5: 70-90 PPM, Seg 6: 91-109 PPM, Seg 7: Over 109 PPM) Works under close supervision for several months to a year Must complete foundational training within first year of employment (Online Pre-Req and classroom training) Must be in position and show consistent performance for minimum of one year, prior to consideration for promotion Travel to support other RDCs as assigned (valid driver's license and acceptable driving record necessary) Must be able to frequently lift up to 50 lbs. Must be able to lift up to 75 lbs. with assistance/using a team lift Frequent kneeling and standing Potential repetitive use of manual screw drivers Use of chemical cleaning solvent We are providing the anticipated rate for this role: $17.20 - $21.15 hourly Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! Employee referral bonus Employee discounts “Dress for Your Day” attire program (casual is welcome, based on your job function) Volunteer opportunities to give back to our local community Swag! A Canon welcome kit and official merch you can’t get anywhere else† Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ site we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. #J-18808-Ljbffr Canon Solutions America