Patient Companion

Patient Companion

Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is dedicated to creating the best possible patient experience, from registration and scheduling to the end of treatment. As a Patient Companion, you will help facilitate this mission by providing compassionate and top-quality care. In this role, you will assist RNs, physicians, dietitians and other staff in coordinating and fulfilling treatment plans. You will also find a culture that encourages professional growth, educational development and career success.

A caregiver in this position works varying shifts. Working 48 hours per 6-week schedule will be required.

A caregiver who excels in this role will:

• Assist with direct and indirect patient care for one to two patients, such as rooming and taking vital signs, weight and pulse oximetry. If assigned to a closed unit, provide constant observation only for safety for three to four patients.
• Assure patient safety by ensuring that catheters, tubes or other medical equipment have not been removed or disconnected.
• Accompany and assist patients at all times, including transport, tests, transfers and ambulation.
• Identify and report changes in patient status to an RN or physician.
• Initiate CPR and other emergency measures as required.
• Acknowledge patient concerns and needs and notify appropriate staff for assistance when necessary.
• Complete all documentation and provide hand-off communication to caregivers responsible for the patient.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• Heartsaver Level of Basic Life Support (BLS) through the American Heart Association (AHA) or American Red Cross within three months of hire

Preferred qualifications for the ideal future caregiver include:

• Knowledge and understanding of basic patient care activities, such as basic hygiene, skin care, vital signs and other general hands-on patient care functions

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration:

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.