Warranty Administrator - Lexus of Santa Fe

Job Description

Job Description

Overview

Santa Fe Lexus is part of the fast-growing  Group 1 Automotive , a leader in automotive retail. We are looking to add a qualified  WARRANTY ADMINISTRATOR/PROCESSOR to our team. 

 

Compensation: $22/hr

 

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Be able to establish and maintain productive relationships with the manufactures designated warranty representatives with which the dealership conducts business.
• Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals.
• Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required and enter them on the repair orders.
• Check each repair order against the vehicle service history to avoid making duplicate claims.
• Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.
• Review all returned and /or rejected warranty claims and prepare the repair orders for immediate resubmission.
• Contact the appropriate warranty claim representative regarding any claims requiring special authorization.
• Maintain a record of all claims submitted, returned/rejected or paid and their current status.
• Establish and maintain a record and control of the physical inventory of parts to be returned, inspected or scrapped by the manufacturer or other warranty authority.

Qualifications

• High Volume Dealership experience is necessary.
• CDK experience a must.
• Ability to work independently and be self-motivated. 
• Great attitude with high-energy personality.
• Support Service Management.
• Professional appearance and work ethic.
• High School diploma or equivalent.

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

We are an Equal Employment Opportunity Employer