Assistant Director of Environmental Services

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Assistant Director of Environmental Services Job Title: Custodial Manager II Agency: Health & Human Services Comm Department: Laundry Opers Posting Number: 18875 Closing Date: 07/29/2026 Posting Audience: Internal and External Occupational Category: Healthcare Support Salary Range: $3,248.00 - $4,837.08 Pay Frequency: MonthlySalary Group: TEXAS-A-15 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Vernon State Hospital Job Location City: VERNON Job Location Address: 4730 COLLEGE DR Other Locations: MOS Codes: 8000,8911,BM This position works in conjunction with the Director of Environmental Services, under the Director of Support Services and will serve as the Director of Laundry Services. Brief Job Description: Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of ten psychiatric hospitals, two youth residential treatment facilities, and thirteen state supported living centers. Psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below. Custodial Manager II (Assistant Director of Environmental Services) performs complex (journey-level) custodial supervising work. The Custodial Manager II provides direct supervision and training for Custodians. Performs Quality Control of housekeeping services to buildings, checks for appropriate use and storage of cleaning chemicals and equipment. Immediately reports unsafe conditions to the proper person, prepares reports of work activities, organizes job tasks, and independently provides solutions to problems. Performs administrative and management tasks including assigning, approving, and managing employee schedules, leave requests, performance management, including hiring for department vacancies and assisting with employees exiting the agency and involuntary separations when required. Helps develop employees in preparing and assuming leadership positions within the department. Inventories supplies and ensures assigned staff have appropriate stock of tools and equipment necessary to perform their duties. Provides excellent customer service through daily, weekly, and monthly unit inspections and periodic survey of customer satisfaction. Works under general supervision, with moderate latitude for the use of initiative and independent judgement and discretion. Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. This position may also be eligible to earn additional pay for work performed on maximum security locations. Essential Job Functions (EJFs): Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Performs routine and ad hoc Quality Control inspections of all units to ensure the facility meets all standards for cleanliness, safety, infection control, and sanitation standards as prescribed by accrediting agencies. Corrects deficiencies on the spot and provides real time employee feedback to prevent repeat occurrences. Prepares reports of subordinate work activities, organizes job tasks, and independently provides solutions to problems. Seeks guidance from Subject Matter Experts (SMEs) when issues are identified outside the scope of Environmental Services (EVS) expertise and/or experience (e.g., routine and/or ad hoc facility maintenance issues). Drives employee engagement though effective supervision and management of subordinate staff. Provides timely employee performance feedback, encourages professional growth through effective on-the-job training and educates staff on industry best practices. Documents both positive and substandard performance/ behavioral issues to ensure the fair and equitable application of employee rewards and recognition. When appropriate, takes corrective action for unacceptable performance/behavior. Judiciously exercises hiring and firing authority within parameters of state and federal labor laws. Minimizes dependence on compensatory and overtime hours by effectively assigning and distributing workload. Deploys personnel based on facility needs, exercising judicious employee leave management. Fills existing vacancies in a timely manner to minimize dependence on compensatory and overtime hours. Ensures adequate cleaning supply inventory is maintained so that staff have the tools and equipment necessary to perform their duties. Orders and purchases par-level cleaning supplies and equipment. Ensures subordinates perform manufacturer's recommended preventive maintenance on assigned EVS equipment. Ensures chemicals are stored according to manufacturer's recommendations and that Safety Data Sheets (SDS sheets) are available. Develops, interprets, and implements standard operating procedures for custodial work, to include applicable differentiation for the various psychiatric patient populations (acute, adolescent, geriatric, and forensic). Assumes department operational responsibilities and represents the department on various collaborative committees such as the Environment of Care, Accident Review Board, and ad hoc Executive Committee assignments. Utilizes effective and clear communication skills to ensure the upward, downward, and lateral flow of information necessary to a large organization of diverse disciplines. Assists subordinate staff with administrative tasks such as CAPPS and MS Office applications. Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge, Skills and Abilities (KSAs): Knowledge of housekeeping services, procedures, chemical usage and equipment Knowledge of cleaning techniques and procedures of inventory control principles and methods. Excellent communication and leadership skills. Interpersonal skills for positive interaction with staff and to provide good customer service. Skills in the use of custodial materials and chemicals: in the operation of vacuum cleaners, buffers, wet and dry pick-up, carpet shampooers and related custodial equipment. Ability to lead a housekeeping crew. Ability to supervise and train a group of employees. Ability to prioritize job tasks. Ability to stand and walk for extended periods of time. Ability to communicate both orally and writing. Ability to perform administrative duties. Ability to assist in scheduling and completing special projects. Registrations, Licensure Requirements or Certifications: None Initial Screening Criteria: Three (3) years’ experience in industrial or institutional cleaning. Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco and Terrell Center for Youth applicants must be 21 years of age. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on click.appcast.io. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.