Collision Supervisor

Collision Center Supervisor

Tesla Collision is seeking an energetic professional with a proven record of accomplishment of managing people and processes to work on one of the most progressive vehicle brands in the world. The Collision Center Supervisor is the leader of our collision shop floor teams. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency in our collision centers. This position requires a clear understanding of production systems and collision shop workflow, utilizing critical thought processes and root cause analysis.

Responsibilities

Provide effective supervision and coaching to assigned employees to meet quality and facility goals. Maintain shop records and inventories. Manage the flow of work through the facility.

Act as the process leader for shop activities. Define and improve work standards with input from technicians and the team. Lead, coach, and develop a highly engaged team.

Ensure work standards are current and accurate. Monitor employees to ensure they follow safety regulations and the collision center's safety program.

Work with employees to resolve technical and personnel issues. Schedule staff to meet facility needs and allow for vacations and time off according to company policies.

Select team members and ensure they receive required training. Hold regular one-on-one development meetings to support their professional growth and career advancement. Monitor training needs for the team and individuals, and coordinate training with training team resources as needed.

Provide effective daily communication to align all team members on goals. Share any issues that affect the facility or the overall organization.

Partner with the site Associate Manager to scale and grow shop production to meet company targets, and work collaboratively with key partners. Perform other duties as assigned by the Collision Manager to support the business.

Requirements

0-1+ years of experience leading a collision center, refurbishment center, service center, or similar operation

5-10+ years of collision technical experience or aptitude preferred

Ability to meet deadlines and be accountable for quality and quantity. Able to manage multiple tasks with competing priorities, set and achieve goals, lead group root-cause problem-solving, and develop quick countermeasures.

Able to interact effectively with customers as needed

Excellent interpersonal and communication skills

Experience with Microsoft Office and understanding of repair estimates

Valid driver's license preferred

Compensation & Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D

Short-term and long-term disability insurance (90 day waiting period)

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation $87,352 - $131,028/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.