Quality Manager

About the RoleAt Dexter, we manufacture and distribute axles, accessories, and towing components primarily serving the commercial trailer, RV, marine, agriculture, and manufactured housing markets. We’re building products and systems that are rooted in a culture of safety, collaboration, and innovation.Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved over 65 years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.For more information about our company, access Dexter's web site at .What You’ll Be DoingAs Quality Manager, you’ll lead the strategy, execution, and continuous improvement of our Quality Management System (QMS) while partnering across engineering, production, and supply chain teams.Key responsibilities include:Planning and directing quality control, quality assurance, and continuous improvement initiativesLeading and performing internal Quality Audits to maintain compliance with ISO 9001:2015 and Dexter standardsConducting inspections, design reviews, testing, and integration activities to ensure product standards are achievedReviewing vendor quality specifications and evaluating purchased components for acceptanceDocumenting and maintaining all quality records in accordance with company policiesOwning and leading root cause analysis and corrective action processesDeveloping innovative approaches to resolve recurring or systemic quality challengesCommunicating key quality metrics, risks, and improvement recommendations to leadershipPreparing and presenting quality reports and technical updatesCollaborating closely with Engineering and Production to resolve internal quality concernsDriving performance improvement targets and measurable KPIsConducting statistical and data analysis to support decision-makingSupporting warranty investigations and customer feedback initiativesManaging all documentation and reporting requirements within the QMSThis role requires both strategic oversight and hands-on leadership — setting the standard for quality while guiding teams to achieve it.What We’re Looking ForWe’re seeking a confident, analytical leader who takes ownership of quality performance and inspires accountability across the organization.Qualifications & Education:Bachelor’s degree in a related discipline or 5+ years of equivalent experienceCertified Quality Engineer (CQE), Certified Quality Auditor (CQA), or ISO 9001:2015 Internal Auditor Certification preferredStrong knowledge of ISO 9001:2015 and/or IATF 16949 Quality Management SystemsProven experience leading quality audits and corrective action processesStrong statistical analysis and data interpretation skillsExcellent communication skills with the ability to influence at all levelsDemonstrated ability to lead cross-functional problem-solving initiativesWe’re looking for someone who is proactive, detail-oriented, and driven to build a culture where quality is everyone’s responsibility.Why Work at Dexter?At Dexter, quality isn’t a department — it’s a commitment. You’ll have the authority, visibility, and support to shape processes, influence outcomes, and protect a brand trusted across commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets.We offer:Leadership visibility and decision-making impactA culture focused on continuous improvementCompetitive compensation and benefitsStability within a respected, industry-leading organizationWe care for our people. Here are some of our great, comprehensive Benefits:Dexter offers a competitive wageFull benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA3% profit sharing in our Safe Harbor program401(k) Plan with company contributionsOpportunities for internal career development and growthApply now to join an industry leader and make a difference in what we do for the customers we serve!Dexter is committed to attracting, developing, and retaining a highly qualified, dedicated workforce. We hire and promote individuals based on their qualifications, performance, and abilities.It is the policy of the Company to provide equal opportunity to all qualified individuals without discrimination on the basis of race, ethnicity, national origin, gender, age, sexual orientation, disability, religion, veteran status, citizenship status or any other protected characteristic as outlined by applicable U.S. and Canada equal rights legislation protected by federal, state, province or local law.If you’re ready to lead quality with purpose and precision, we’d love to hear from you.