Manager, Product Design

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe. Location: Miami, FL or Shelton, CT Ready to build what’s next with one of the world’s most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business focused on what matters most: growing franchisee profitability, strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact. You will not just do the work. You will shape it. We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world. If you bring energy, accountability and a bias for action, you will fit right in. We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins and show up ready to build something better every day. This is your chance to be part of what’s next. About the Role We’re building the central command center for our franchisee network. As Manager, Product Design, you’ll set the design vision, grow and lead a team of designers, and deliver intuitive, scalable experiences that make life meaningfully easier for our franchisees. This role is for someone who thinks in systems, leads with conviction, and gets energy from solving complex problems at scale. You’ll partner closely with product and technology leaders while defining what “great” looks like across our digital platforms. Responsibilities include but are not limited to: Define and own the product design vision, setting the bar for quality, coherence, and craft across platforms Design with systems in mind by creating scalable patterns, components, and principles Build deep user empathy by engaging directly with franchisees to understand real-world challenges Use research and data—including interviews, usability studies, and experiments—to inform and validate design decisions Leverage AI tools to accelerate design exploration, rapid prototyping, and idea validation Lead, mentor, and develop a high-performing product design team Influence cross-functional partners through strong thinking, storytelling, and collaboration—without relying on authority Qualifications (some examples listed below): 5+ years of product design experience, including ownership of complex platform or system-based products Proven experience leading and developing empowered design teams A strong portfolio demonstrating design systems ownership, interaction design, and visual craftsmanship Strong point of view with low ego—able to defend decisions and adapt based on feedback An AI-first mindset with enthusiasm for how AI can enhance design workflows and outcomes Ability to influence and build alignment across product, engineering, and business partners Experience in restaurant technology, QSR, or franchise environments is a plus What do we offer? 401K Competitive bonus opportunities Mobility allowance Company holidays Volunteering time Compensation: The base pay range for this role is $138,300 - 172,900 annually Pay within this range will be determined in good faith based on job‑related factors, which may include skills, experience, education/training, location, and internal equity. The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V #J-18808-Ljbffr The Subway HR Team