Cashier

Cashier

As a Cashier at Cowboy Chicken, you will be the friendly face that welcomes our guests and facilitates a seamless ordering process. Your exceptional customer service skills, attention to detail, and ability to handle transactions accurately will play a crucial role in ensuring our guests have a delightful dining experience that reflects the warm hospitality of Cowboy Chicken.

Key responsibilities include:

• Order processing: Greet guests with a warm and welcoming demeanor as they approach the counter to place their orders. Accurately input and process their selections into the point-of-sale (POS) system.
• Menu knowledge: Demonstrate an in-depth knowledge of Cowboy Chicken's menu items, promotions, and special offers. Offer informed recommendations and answer any questions guests may have about our dishes.
• Cash handling: Handle cash, credit, and debit transactions efficiently and accurately. Process payments through the POS system and provide accurate change to customers.
• Upselling and promotions: Actively promote menu items, promotions, and special offers to enhance the guests' dining experience and increase sales.
• Order verification: Ensure that all orders are correctly inputted into the POS system and cross-check them against customer receipts to avoid errors.
• Customer interaction: Interact with customers in a friendly, polite, and courteous manner, providing attentive and prompt service throughout their ordering process.
• Cleanliness and organization: Maintain a clean and organized cashier station, including POS equipment and the surrounding area.
• Loyalty program and customer engagement: Enroll guests in Cowboy Chicken's loyalty program and encourage participation in customer engagement initiatives.
• Collaborative teamwork: Work closely with the kitchen and front-of-house teams to ensure smooth order processing and timely delivery of food to guests.
• Compliance: Adhere to all cash handling procedures, health and safety regulations, and Cowboy Chicken's policies and procedures.

Qualifications and skills include:

• Previous experience as a cashier or in a customer service role is advantageous, but we value enthusiasm and a strong willingness to learn.
• Excellent customer service and communication skills to interact with guests in a friendly and professional manner.
• Basic math skills for accurate cash handling and transaction processing.
• Ability to work in a fast-paced environment while maintaining attention to detail and efficiency.
• Positive attitude and the ability to remain composed under pressure.
• Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed.

Benefits include:

• Flexible scheduling for both AM or PM and part-time or full-time
• No late nights, we close at 9:00pm
• Competitive pay
• Meal benefits
• Employee referral program
• PTO available for full-time employees
• Health insurance available for full-time employees
• Clear path for career advancement, we promote team members
• Cash tips daily

Company overview:

Our signature wood-fired rotisserie chicken is marinated with a special blend of herbs and spices, slow-roasted over an open flame, and served hot and juicy to create an unforgettable dining experience for our guests. At Cowboy Chicken, we use only the finest ingredients and provide exceptional customer service to ensure that every visit is a memorable one.

Joining Cowboy Chicken as a Cashier offers an exciting opportunity to be a part of a beloved brand that captures the essence of the Wild West. Your role as a Cashier will be pivotal in welcoming our guests, processing orders accurately, and providing outstanding customer service. If you have a passion for delivering exceptional experiences, we invite you to apply and join our Cowboy Chicken family. Yeehaw!