Community Liaison Home Care Agency

Job Description

Job Description

Job Summary

We are seeking a motivated and outgoing Community Liaison to join our growing home care agency. In this role, you will serve as the face of the organization within the community, developing relationships with healthcare providers, referral sources, and community organizations to increase awareness of our services and generate new client referrals. The ideal candidate is a strong communicator who enjoys networking, building partnerships, and promoting services that make a positive impact on individuals and families.

Responsibilities

• Represent the agency professionally within the community 
• Build and maintain relationships with hospitals, physician offices, clinics, rehabilitation facilities, senior centers, assisted living communities, and other referral sources 
• Attend networking events, health fairs, community meetings, and outreach activities 
• Educate healthcare professionals and community members about the agency's services 
• Generate referrals and assist in growing the agency's client base 
• Develop and implement outreach strategies to increase brand awareness 
• Track outreach efforts, referral activities, and business development opportunities 
• Maintain accurate records of contacts, meetings, and referral partnerships 
• Collaborate with agency leadership to support business growth initiatives 

Qualifications

• High school diploma or GED required; associate's or bachelor's degree preferred 
• Previous experience in healthcare marketing, community outreach, business development, sales, or customer relations preferred 
• Strong interpersonal, networking, and relationship-building skills 
• Excellent verbal and written communication skills 
• Self-motivated with the ability to work independently and meet goals 
• Strong organizational and time-management skills 
• Proficient in Microsoft Office (Word, Excel, Outlook) 
• Reliable transportation and willingness to travel locally for meetings and events 
• Experience in home care, healthcare, or senior services is a plus 
• Professional, positive, and customer-focused attitude 

Schedule

• Full-time 
• Some evening or weekend community events may be required