Pet Groomer Trainee

Pet Groomer Trainee About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. Benefits that benefit you Paid Weekly Health & Wellness Benefits * 401k Plan with company match Paid Time off for full-time associates Associate discounts Tuition Assistance Career pathing Development opportunities Job Summary PetSmart’s Pet Groomer Trainee is responsible for engaging with pet parents and their pets while providing positive experiences and best‑in‑class salon services. The trainee will receive training and guidance from our experienced Professional Styling teams, learning proper grooming techniques from the best in the industry. The role also involves store cleanliness, recommending solutions for pet parents, and maintaining pet safety standards. The Pet Groomer Trainee position is obtained once the associate has successfully completed the PetSmart Grooming Academy. Essential Responsibilities Under supervision, performs a full menu of bath, brush, and grooming services and standalone services such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures. Develops and displays safe technical skills that meet or exceed the company’s minimum expectations. Recommends additional health and wellness solutions to pet parents based on each pet’s needs. Manages the pet parent experience and outcomes conducted in person, over the phone, and at the sales register. Greets pet parents, answers their questions, and assists with making reservations in the salon. Conducts salon appointment reminder calls, maintains client records, and consults with pet parents on services offered. Performs check‑in and check‑out procedures for grooming appointments, including applicable paperwork and rebooking. Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and other relevant salon metrics. Recommends, informs, and sells merchandise and services. Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, performing maintenance throughout the day including end‑of‑day cleaning in accordance with the maintenance checklist. Takes immediate action when a sick or injured pet is identified in the store; transports the pet to the vet as needed. Assists and works in other departments as required. Other duties may be assigned. Participates in our culture of Belonging and Recognition. Follows all Company Policies and Procedures. Qualifications Successful completion of PetSmart’s Salon Academy training and safety certification program. Prior grooming experience preferred; may be asked to complete a technical exam. Proficiency in computer applications. Ability to react under pressure and maintain composure. Flexibility in schedule, able to work evenings, weekends, and holidays as needed. Strong organizational skills and attention to detail and safety measures. Strong written and verbal communication skills. Essential Physical Demands and Work Environment Must stand, walk, climb a ladder, and use hands to handle, feel, hold, write, and other similar activities. Must frequently reach with hands and arms: stoop, kneel, crouch, talk, and hear. Specific vision abilities required include depth perception. Frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. May be exposed to moving mechanical parts, a wet environment with an abundance of pet hair, moderate noise levels, and occasional high noise. Exposure to live animals and their handling is common. Do what you love Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom—you’ll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law). For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider qualified applicants with arrest and conviction records in a manner consistent with the law. *In accordance with the Affordable Care Act, part‑time associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits. Exact base rate of pay will be based on relevant experience level, training, skills or knowledge, and store location. Pay for this position is the greater of the base pay rate or groom pay (a designated percentage of the associate’s grooming sales based on the job code) and can vary by pay period. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits, as described at #J-18808-Ljbffr